Home » Consumer News »Editorial & Site News »Internet Overcharging »Time Warner Cable/Spectrum » Currently Reading:

Time Warner Cable’s One-Sided Conversation About Usage Caps Continues

Still not listening

Around the beginning of July, Time Warner Cable invited customers facing the imminent arrival of their 5GB-usage capped “Internet Essentials” plan the opportunity to participate in “conversations” with the cable operator on a special website.

As we near the end of the month, despite readers sending a number of comments to Time Warner about the plan, the company has chosen to publish just one, which has nothing to do with the issue:

Ann McGarity
I am very upset at the loss of channel 9. We were without it before when we had Dish for a while and one of the reasons we returned to TWC was to get it back. Now we have to put up with Maine news and will have no idea about important NH issues. This is very disturbing, particularly in this political season. Can anything be done?

Apparently Time Warner isn’t too interested in what customers have to say, even on a website that was supposed to be all about dialogue.

Currently there are 6 comments on this Article:

  1. jr says:

    “Customers are greedy and Glenn Britt is needy”-TWC Conversations

  2. rick mach says:

    I live in Austin and submitted a comment a week or so ago and it hasn’t appeared.

  3. Jeremy says:

    My comment hasn’t posted. It is funny that they call it a conversation where they will only post their statement, none from any other person or source.

  4. Dawoud says:

    Dear Phillip:

    I have just submitted the following comment on TWC “Internet Essentials” Website, which I think is less likely to be published than a Syrian demonstrator’s comment submitted on thw Website of Bashar (Murderous Dictator) al-Assad’s Syrian News Agency (SANA)!!!!!!!!!!!

    Below is the comment:

    “Impose a metered/capped service in my Syracuse, NY area, and I WILL CANCEL TWC immediately and switch to FIOS. If Fios follows you with this sleazy/creedy tactic, I will switch to T-Mobile prepaid wireless. Heck, T-Mobile has a prepaid wireless plan for $70 and includes: unlimited calling, unlimited messages, and 5GB of 4G data!

    P.S., I heard that TWC is censoring this Website and only publishes favorable views. Is TWC the ex-Soviet Union or Communist China?”

    • [email protected] says:

      LMAO…

Search This Site:

Contributions:

Recent Comments:

  • debra Gruber: FRONTIER SAID they were giving me promotional credit. for 1 year. I have called them several times regarding this, there is no promotion showing on my...
  • Ryan: Better yet,dump ATSC and switch to DVB-T2. The FCC is considering this. DVB-T2 can recieve signals while moving. Some NC stations even tested DVB-T2 a...
  • Switeck: DSL is shared at the DSLAM level -- these are expensive devices often with limited backhaul, sometimes resulting in even worse contention ratios than ...
  • Lee: With the change in over the air from analog to digital, it is now possible to encrypt the signal and charge for over the air. I expect that to happen....
  • Josh: All the more reason to dump cable and do free ATSC over the air. Of course they want to take away even MORE of our bandwidth so Verizon or Comcas...
  • Lee: DSL lines are not shared. COAX and Fiber lines are shared. You will NOT get a coax or fiber line for home use that is not shared, and there is no reas...
  • kevin: Nope - just had my TWC bill increase over 170 without any premium channels. They say nothing they can do, all packages are more and if I switch now t...
  • Florence Sundberg: Hi, I checked again and neither Verizon, Charter, Comcast or Infinity offer services in Litchfield...I don't understand why not...they don't offer Int...
  • Florence Sundberg: Hi, you will probably be surprised that I do not pay as much as you may pay...since I only moved in here about a year and a half ago, I have the start...
  • Jackie Larkin: Hi Florence, Verizon does offer internet and so does Charter. I believe you could get phone service from them too. If you have an older TV, you h...
  • Florence Sundberg: Feb. 17th...I was just in Torrington yesterday to go to Staples. Thanks for the tip about Optimum...they don't even bother to give us updates about t...
  • Jackie Larkin: Thanks for answering Florence. I know that if you threaten Optimum with cancellation they will send you to their "Retention Unit" and remove the five...

Your Account: