Home » Consumer News »Editorial & Site News »Internet Overcharging »Time Warner Cable/Spectrum » Currently Reading:

Time Warner Cable’s One-Sided Conversation About Usage Caps Continues

Still not listening

Around the beginning of July, Time Warner Cable invited customers facing the imminent arrival of their 5GB-usage capped “Internet Essentials” plan the opportunity to participate in “conversations” with the cable operator on a special website.

As we near the end of the month, despite readers sending a number of comments to Time Warner about the plan, the company has chosen to publish just one, which has nothing to do with the issue:

Ann McGarity
I am very upset at the loss of channel 9. We were without it before when we had Dish for a while and one of the reasons we returned to TWC was to get it back. Now we have to put up with Maine news and will have no idea about important NH issues. This is very disturbing, particularly in this political season. Can anything be done?

Apparently Time Warner isn’t too interested in what customers have to say, even on a website that was supposed to be all about dialogue.

Currently there are 6 comments on this Article:

  1. jr says:

    “Customers are greedy and Glenn Britt is needy”-TWC Conversations

  2. rick mach says:

    I live in Austin and submitted a comment a week or so ago and it hasn’t appeared.

  3. Jeremy says:

    My comment hasn’t posted. It is funny that they call it a conversation where they will only post their statement, none from any other person or source.

  4. Dawoud says:

    Dear Phillip:

    I have just submitted the following comment on TWC “Internet Essentials” Website, which I think is less likely to be published than a Syrian demonstrator’s comment submitted on thw Website of Bashar (Murderous Dictator) al-Assad’s Syrian News Agency (SANA)!!!!!!!!!!!

    Below is the comment:

    “Impose a metered/capped service in my Syracuse, NY area, and I WILL CANCEL TWC immediately and switch to FIOS. If Fios follows you with this sleazy/creedy tactic, I will switch to T-Mobile prepaid wireless. Heck, T-Mobile has a prepaid wireless plan for $70 and includes: unlimited calling, unlimited messages, and 5GB of 4G data!

    P.S., I heard that TWC is censoring this Website and only publishes favorable views. Is TWC the ex-Soviet Union or Communist China?”

    • [email protected] says:

      LMAO…

Search This Site:

Contributions:

Recent Comments:

  • Kim: I am currently paying TWC $180 a month for tv, internet, and home phone. I recently tried calling to have my home phone removed, since both my daughte...
  • James R Curry: No guarantee at all. But, as there's no contract commitment, you can at least cancel if they gut the line-up....
  • Required: Much more expensive than Hulu or Netflix, doesn't let you time-shift (VOD) all the shows/movies,, and doesn't solve the local news/sports problem, rea...
  • JayS: Looks like the era of the CVNO (CableTv Virtual Network Operator) has arrived. MVNO's have been terrific for the Mobile-phone consumer. We now have nu...
  • Gregory Blajian: A quick analysis for my wife and my entertainment situation is below. Getting Starz and MLB Network plus the A&E and Viacom family of channels mig...
  • Elbert Davis: Your last paragraph is exactly why Armstrong Cable cord-cutters cannot have this--200GB a month is all we're allowed to have until we have to pay Arms...
  • ANgela Hill: Did you get anywhere with this? I am about to do the same thing myself. My bill is $170 month, and I cannot do it any longer....
  • Paul A Houle: Frontier is not going to be a competitor. Verizon will sell their copper to Frontier. Frontier can't afford to upgrade their networks but they can a...
  • Limboaz: Trump has named David Higbee and Joshua Wright to his transition team. I guess we can assume they will be involved in anti-trust enforcement since tha...
  • Chad: If you're in NY, and you think you've been charged unfairly by TWC, you should submit a claim with David. It takes 5 minutes and they'll fight for a r...
  • Abraham Long: I have standard internet here in Rochester, NY. The intro price is $34.99 and recently it went up to $44.99 for the second year. All I had to do was m...
  • Lee: Switched to Earthlink internet and PlayStation Vue and couldnt be happier. How did I not figure this out before?!?!?! Its worth a peek....

Your Account: