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New England Time Warner Cable Subs Get Free Broadband Speed Upgrade

Phillip Dampier April 26, 2012 Broadband Speed, TWC (see Charter) No Comments

Time Warner Cable has completed its upgrade to DOCSIS 3 cable modem technology in New England and is providing its broadband subscribers a free speed increase.

Customers in Maine, Massachusetts, and New Hampshire are getting the same speeds customers in much of the rest of the northeast currently have from Time Warner:

  • Standard Service was 8Mbps/512kbps.  Now: 10/1Mbps
  • Turbo Internet was 15/1Mbps. Now: 20/2Mbps
  • Basic Internet was 1.5Mbps/256kbps. Now: 3/1Mbps

The new speeds should already be in place for all customers.  Readers not receiving them can try unplugging their cable modem and then plugging it back in to reset the equipment.

The company’s DOCSIS 3-specific products: Extreme Interest (30/5Mbps) and Ultimate Internet (50/5Mbps) are also now available for purchase.

Time Warner DOCSIS 3 technology is now in place across 76 percent of its nationwide service area.

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  • Josh: Ugh. If I used Comcast for TV I'd be using it with my TiVo...never with their box. And I always figured the "Xfinity" thing was just to trick people...
  • Josh: LOL! Sounds like basically "we're a huge corporation, so you should do this for us for free". At least hopefully they'll pay now... Of course this ...
  • FredH: Like cable company CEOs need to be told to raise prices by some a-hole Wall Street analyst....
  • Roger W: Go ahead. Raise it to $90. I dare you. I guarantee you it will be the last day I subscribe to cable service. That'll be your loss....
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  • Phillip Dampier: Yeah, because Charter is hurting so much it cannot afford to extend service itself so it wants welfare to do it. Keep in mind most techs have no clue...
  • Matthew H Mosher: Guaranteed. "BROADBAND FOR ALL (that matter)"...
  • Matthew H Mosher: I spoke with a Time Warner/Spectrum tech today, a very nice guy by the way. (Some background - I am the only house on my road without cable) I had s...
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  • JayS: Another of the Mentally Indigent self-identifies by spouting-off all of the tiresome Looney-Tunes, the sky-is-falling, end of the world, " the worst...
  • FredH: $13 Million is chump change - and they're not even being fined that amount (only $1M so far) - $12M is a "set-aside" in case they don't meet their fut...
  • Paul Houle: A Sprint/T-Mobile merger makes no sense to me. Sprint uses CDMA technology (like Verizon) and T-Mobil uses GSM technology (like AT&T) for voice. ...

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