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New England Time Warner Cable Subs Get Free Broadband Speed Upgrade

Phillip Dampier April 26, 2012 Broadband Speed, TWC (see Charter) No Comments

Time Warner Cable has completed its upgrade to DOCSIS 3 cable modem technology in New England and is providing its broadband subscribers a free speed increase.

Customers in Maine, Massachusetts, and New Hampshire are getting the same speeds customers in much of the rest of the northeast currently have from Time Warner:

  • Standard Service was 8Mbps/512kbps.  Now: 10/1Mbps
  • Turbo Internet was 15/1Mbps. Now: 20/2Mbps
  • Basic Internet was 1.5Mbps/256kbps. Now: 3/1Mbps

The new speeds should already be in place for all customers.  Readers not receiving them can try unplugging their cable modem and then plugging it back in to reset the equipment.

The company’s DOCSIS 3-specific products: Extreme Interest (30/5Mbps) and Ultimate Internet (50/5Mbps) are also now available for purchase.

Time Warner DOCSIS 3 technology is now in place across 76 percent of its nationwide service area.

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