A Norfolk, Virginia girl faces serious reconstructive surgery after running into an unattended cable line the city determined to be the property of Cox Cable.

Laurel Pont says her grandchildren were on their bicycles in May of 2008 when Willow got caught in a spiraling cable stretched across several lawns and driveways in an alley near her home.  The cable had been left there, unattended, for at least seven months.

Bill Pont noted, “This wasn’t just a wire, this was a coil. It was like a giant slinky laying here.”

Both of Font’s grandchildren were injured from the encounter.  The result for Font’s granddaughter was a serious facial injury.

Laurel Pont told WAVY-TV the little girl faces reconstructive surgery after she nearly severed her top lip from her face.

“She doesn’t smile. She used to have this huge smile, big toothy grin,” Pont said.

The matter is now in the courts, and that prompted a major dispute between city officials and Cox Cable, both named as defendants, over who is responsible for the cable.

“We originally sued Cox and the City of Norfolk. The City of Norfolk has filed what they call a cross claim against Cox. Cox then filed what they call a 3rd party action [against a subcontractor],” said Joseph Young, the Font’s attorney.

The Font’s turned to WAVY-TV’s 10 On Your Side in hopes of getting the matter resolved and to also expose the danger of unattended utility cables.  The Font family is also working with legislators to create a law that would limit the amount of time a hazard can remain in a neighborhood.

WAVY-TV’s ’10 On Your Side’ covers the story of a girl seriously injured because of unattended cable television wiring. (5 minutes)