Home » CenturyLink » Currently Reading:

Gone Phishing: Hackers Target CenturyLink With Authentic Looking Customer Portal Website – Customers Beware

Phillip Dampier February 11, 2010 CenturyLink No Comments

CenturyLink customers should exercise caution in responding to e-mail links to CenturyLink’s online account portal.  Hackers have meticulously duplicated the look and feel of the nation’s fourth largest phone company’s online account website with hopes customers will provide personal information that can be used for identity theft or fraudulent financial activity.

Trend Micro’s TrendLabs group warned readers it noticed the well-done phishing fakes popping up on several websites, preparing to collect information from unsuspecting customers.  Most phishing attacks typically start with unsolicited e-mail purporting to be from CenturyLink, with a convenient link included for customers to click.  Only this e-mail will not direct visitors to CenturyLink, instead diverting customers to the impostor websites that look like the real thing.

Customers can protect themselves from these phishing tricks and traps by following this advice:

  1. If receiving e-mail from a company asking you to follow a link to their website, you are safer typing in the company’s website address yourself, ignoring the link.  Links that look authentic in an e-mail can be anything but when you click on them.  If you intend to share personal information or password to log in to a website, it’s better to start your journey there yourself.
  2. If the site you reach shows an unexpected address in the URL window, that is often a warning sign trouble is brewing.  CenturyLink’s account login screen should display either https://secure.centurylink.net/login.php or https://eam.centurylink.com/eam/login.do.  If it shows a series of numbers or a website address other than centurylink.com or centurylink.net, consider ending your visit and starting over at centurylink.com, typed into your browser yourself.  When in doubt, don’t enter your login information.
  3. A padlock should be visible somewhere in your browser at the CenturyLink login screen.  Most place the padlock at the bottom of the browser screen.  No padlock?  Danger.
  4. Any code errors on the page that show up should also be a point of concern along with spelling and grammatical errors.

In general, using up to date antivirus software and applying security patches regularly will offer some advance warning of a suspicious message.  But nothing beats common sense.

The authentic CenturyLink website. Notice the padlock circled on the right.

The fake version phishing for your personal information. Circled on the left is a warning of code errors on the page. On the right, notice the absence of a padlock icon.

Search This Site:

Contributions:

Recent Comments:

  • GBlljhgfvbffg5365: This. The Full Price needs to be disclosed before you even sign up. Quite often I've found is that their is a $50+ Difference in the price they advert...
  • Allen P.: Terrible Internet speeds and the worst customer service. Unfortunately they are the only provider for my area. I would get rid of them if I could....
  • Jason: I am curious if the 50Mbps speed as the fastest they ever achieved if that was wired or wireless? What environment are they in? An apartment or a sing...
  • Angel: it should read "I’m NOW paying 4$ less than the original promo I bought last year". and you actually have to get to the cancellation department, the p...
  • fit body: Excellent blog you've got here.. It's hard to find excellent writing like yours nowadays. I honestly appreciate people like you! Take care!! My ...
  • Angel: It helps if you call back a few times, talking to different people yields different results. I had to talk to 3 different people before I finally land...
  • tacitus: I have found it's getting harder and harder to get the full price of a deal without going through the signup process. I tried to find out how much I w...
  • tacitus: The problem is that it works. It's the same psychology that lets people buy a second candy bar they don't need because they can get it at half-price, ...
  • John: I tried everything in this guide to no avail. TWC refused to lower my price. Oh well, I'm having the service disconnected. What good's the threat...
  • John: Which is why we have caps. Gotta love American "capitalism"...
  • John: Just tried this out, I have U450 and 24mps internet. My bill just jumped from $140 to $220, called and tried this, he originally told me that could dr...
  • fndjdkdkdkj: I don't see any value in god damn TV only to watch 20minutes of Ads ever god damn hour. I cut the cord long ago and have zero intention of ever going ...

Your Account: