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Severe Weather Knocks PCL Cable Offline in Parts of Northern Alabama

Phillip Dampier May 20, 2010 Consumer News, PCL Cable, WOW! Comments Off on Severe Weather Knocks PCL Cable Offline in Parts of Northern Alabama

Severe thunderstorms have knocked out several utilities for residents in parts of Alabama tonight including PCL Cable, broadband, and telephone service.  A large number of PCL customers in Decatur and Athens have lost service tonight.

Customers trying to get answers from PCL Cable are getting the usual result when major service outages strike: endless busy signals.

PCL Cable was acquired by Knology Cable last November.  For the record, Knology was answering their customer support lines with no hold time this evening in Huntsville.

A power outage in northern Madison County caused by the thunderstorms moving through the area tonight knocked out power for 600 customers, but service has since been restored.

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  • Michelle: I'm on the West Coast in California a rural area as well and have been experiencing all the same issues as many have reported. Router needing to be r...
  • Yuji Saeki: Sidney, NY (and Bainbridge, NY) is seeing this too. 64512000 bps/6451200 bps (~61.52mbps/~6.15mbps) Downstream and upstream officially (respectfully)...
  • Mario: I have the same problem with Clear, but I am using Freedompop and it has worked very well. You have to make sure you turn off the automatic top off. ...
  • Unklebuck: Seems alot of ISP's are raising the speeds lately, yet Time Warner here in northeast Ohio is dragging their feet. The faster speeds are available he...
  • Not a dummie: If you do some research you can purchase your own WiFi repeater system for under $50 on Amazon and not have to pay any monthly fee http://www.amazo...
  • Nick: TWC increased their overprovisioning once again. They increased it from 15% to 25%. So 30/5 tier which had been running at 34.5/5.75 is now 37.5...
  • Phillip Dampier: Thanks for the suggestion. I will begin doing some research and see what I can find out and post an article with findings....
  • txpatriot: When you have a soda straw (Windstream) competing against a firehose (TWC), the conclusion is pre-ordained....
  • Sora87: I don't know what's worse for Taxes. Chicago or New York. The Least they could do is put the funds from the Tax to pay for a Fiber to the Home broadba...
  • Amilayah: Totally depends on your devices and needs. Older devices need b/g/n network compatibility. Newer ones are best on 5ghz a/c bandwidths. (A/c should be ...
  • Amilayah: Hey dummie! Because what ppl are referring to is an ADD ON service we PAY FOR so that they will be responsible for worry free wifi. Which is what I to...
  • Amilayah: That's false. Wifi scanners/ structural or frequency interference checks / speed tests etc proved that 1. The "echo" that was $65 more than they said ...

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