Home » TelstraClear (New Zealand) » Recent Articles:

Data Cap Daftness: Usage Allowances Increase Data Consumption As New Zealand Customers Get Their Money’s Worth

Phillip Dampier February 21, 2010 Internet Overcharging, TelstraClear (New Zealand), Video 1 Comment

TelstraClear serves New Zealand

Some broadband customers in New Zealand are treating their monthly usage allowances as usage targets, dedicated to ringing every last penny of value out of the Internet Overcharging schemes.  That means bandwidth usage increases just because customers don’t want to leave their remaining allowance on the table at the start of a new month.

PC World New Zealand notes “caps are essentially stupid” because your allowance resets at the end of every billing cycle:

If I’m away for a month and use zero bytes, it costs just the same as if I’d used my full 20GB. This wouldn’t be so galling if some allowance were made for under-utilising my capacity. It doesn’t have to be a 1:1 thing or roll over from month to month, but some concession would be nice. Perhaps a 1:2 ratio that must be used within the next billing period; in this case an allowance to go up to 30GB in the next month seems reasonable.

That would also get around the other irritating thing about data caps, the punitive charges if you go a single byte over your limit. In the case of TelstraClear it’s $2.95 per GB or part thereof.

TelstraClear - The Internet. Overcharged.

Readers shared their two cents:

I have a 40GB cap which I regularly go over. Telscum charge $20/Gb so it hurts like hell. I tried [switching] to TelstraClear but after three months all I had from them was a bill for services I didn’t receive.

We have 20Gb shared between the three of us and it is rare to go over but we do try like you to use it all up simply because we have paid for it. There is a company in NZ that allows you to roll it over it is Trust power Kinect. A friend uses them and roughly every three months he reckons he can save a month. You do need to have your power and phone with them though and for us it would actually work out more expensive but for others it might not. I do think caps suck though and wish they could be scrapped as I think we would actually use less bandwidth.

I think this part of the world and UK is an exception when it comes to data caps. In Europe data caps are very rare (except in UK which is not typical for Europe in any aspects). Being from Sweden I was a bit surprised moving to NZ and discovered data caps as well as very slow and expensive Internet. Sweden is similar to NZ (e.g. size, population) so it’s a fair comparison. You are being ripped off!

I almost always go over my 80GB. I pay for going over at the $2.95 per GB. Most months I do about 100GB. So last year when I did 262GB in the month it cost quite a lot, total bill was over $500.  As a big data user I have no issues with paying more than little data users but bigger plans are needed. Looking at rates in other parts of the world I should be able to get a 250GB package for about $150 or $180, and that still leaves a good profit for the telco.  Don’t get me started on 3G data costs….

An assortment of advertising from TelstraClear New Zealand. (3 minutes)

Search This Site:

Contributions:

Recent Comments:

  • Josh: Ugh. If I used Comcast for TV I'd be using it with my TiVo...never with their box. And I always figured the "Xfinity" thing was just to trick people...
  • Josh: LOL! Sounds like basically "we're a huge corporation, so you should do this for us for free". At least hopefully they'll pay now... Of course this ...
  • FredH: Like cable company CEOs need to be told to raise prices by some a-hole Wall Street analyst....
  • Roger W: Go ahead. Raise it to $90. I dare you. I guarantee you it will be the last day I subscribe to cable service. That'll be your loss....
  • FredH: Charter/Spectrum is rapidly catching Comcast in the "race to the bottom"....
  • Phillip Dampier: Yeah, because Charter is hurting so much it cannot afford to extend service itself so it wants welfare to do it. Keep in mind most techs have no clue...
  • Matthew H Mosher: Guaranteed. "BROADBAND FOR ALL (that matter)"...
  • Matthew H Mosher: I spoke with a Time Warner/Spectrum tech today, a very nice guy by the way. (Some background - I am the only house on my road without cable) I had s...
  • Matthew H Mosher: Give me a minute while I pick my jaw up off the floor....
  • JayS: Another of the Mentally Indigent self-identifies by spouting-off all of the tiresome Looney-Tunes, the sky-is-falling, end of the world, " the worst...
  • FredH: $13 Million is chump change - and they're not even being fined that amount (only $1M so far) - $12M is a "set-aside" in case they don't meet their fut...
  • Paul Houle: A Sprint/T-Mobile merger makes no sense to me. Sprint uses CDMA technology (like Verizon) and T-Mobil uses GSM technology (like AT&T) for voice. ...

Your Account: