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Severe Weather Knocks PCL Cable Offline in Parts of Northern Alabama

Phillip Dampier May 20, 2010 Consumer News, PCL Cable, WOW! Comments Off on Severe Weather Knocks PCL Cable Offline in Parts of Northern Alabama

Severe thunderstorms have knocked out several utilities for residents in parts of Alabama tonight including PCL Cable, broadband, and telephone service.  A large number of PCL customers in Decatur and Athens have lost service tonight.

Customers trying to get answers from PCL Cable are getting the usual result when major service outages strike: endless busy signals.

PCL Cable was acquired by Knology Cable last November.  For the record, Knology was answering their customer support lines with no hold time this evening in Huntsville.

A power outage in northern Madison County caused by the thunderstorms moving through the area tonight knocked out power for 600 customers, but service has since been restored.

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  • Jonny: My smaller cable company Suddenlink (1.4M customers) started the same thing. 250GB cap with with their medium speed of 50mbps. They are only doing thi...
  • Joe V: Man these guys just don't get it. Not to worry, just as the music industry learned the hard way that to piss off their customers by giving them crap, ...
  • Mike D.: The TV providers have never been willing to fight for the consumer with the other conglomerates who bundled crap with one or two channels of good cont...
  • Sean Colbert: The comcast cap isnt even bad compared to mine. I have Hughesnet Gen4 (All I can get in my area) and I have a 20gb a month limit with an extra 50 in b...
  • zychor: 59Mbps down, 5.9Mbps up ..it doesn't matter internet is so slow...
  • Phillip Dampier: Rats... and I knew I caught this in the proofread and made the change but it stayed a draft while the inaccurate one went live. Thanks for catching th...
  • Dave: Quit whining....bunch of babies...
  • bob: how is this fair to existing customers who reside in areas where upgrade hasnt gone through. im supposed to pay 60 plus dollars each month for extreme...
  • Michael Elling: Paul, part of this stems from the industry's infatuation with vertical models and the govt-granted quasi-monopoly structure stemming from spectrum sal...
  • Paul Houle: One of the funny things about the current debate is that communities everywhere are asking for better wireline broadband, but you don't see many peop...
  • Duffin: I have just dropped my cable, and I do plan on getting Hulu Plus instead, but you know what? If they stop putting current episodes on Hulu I'm just no...
  • David Manthos: The bill is actually HB 2551, not 2511. http://www.legis.state.wv.us/Bill_Status/Bills_history.cfm?input=2551&year=2016&sessiontype=RS&...

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