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Severe Weather Knocks PCL Cable Offline in Parts of Northern Alabama

Phillip Dampier May 20, 2010 Consumer News, Knology, PCL Cable Comments Off

Severe thunderstorms have knocked out several utilities for residents in parts of Alabama tonight including PCL Cable, broadband, and telephone service.  A large number of PCL customers in Decatur and Athens have lost service tonight.

Customers trying to get answers from PCL Cable are getting the usual result when major service outages strike: endless busy signals.

PCL Cable was acquired by Knology Cable last November.  For the record, Knology was answering their customer support lines with no hold time this evening in Huntsville.

A power outage in northern Madison County caused by the thunderstorms moving through the area tonight knocked out power for 600 customers, but service has since been restored.

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  • fred: No. Now you need a bare minimum of one gigabit (upload and download) for 21st century broadband. 100 megabits is aiming far too low to be competitive....
  • David: Daniel, That is what I set up via my bionic droid smartphone. A WAP2 that acts as the hotspot for my computer. Currently running 8 mb/s on download...
  • Matt: If they don't like the broadband options that are available, they can start their own WISP. That is how most WISPs started out anyway!...
  • Scott: and who do consumers turn to to get away from metered low cap and high priced WISP's?...
  • David: Confirmed working on 2/8/2012....
  • Jared: I agree with Fred. After all these years everyone should have broadband at 1 gigabit upload and download. South Caralina will never progress at this...
  • Matt: Fixed wireless providers (WISPs) all over the country have a simple message for AT&T: "Don't worry bro, we got this" Visit the map at www.wisp...
  • Scott: Even with the FCC standard, if 3G cellular service is in the area they could argue it's 3mbit/512kb service constituted broadband coverage, as they li...
  • Scott: Thank you AT&T.. for once a honest quote we can reference in the future against your lobbyist paid for campaigns to stop community owned broadband...
  • Craig Settles: To get an abstract and full copy of the IEDC-sponsored survey report I wrote, go here - http://bit.ly/pyjSDc...
  • Jay: The Feds should override that with the FCC's 768k minimum standard....
  • Duffin: See, I really don't get that. Why isn't everything pretty much backward compatible? It used to be. It used to be that you could use Cupcake-level apps...

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