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Severe Weather Knocks PCL Cable Offline in Parts of Northern Alabama

Phillip Dampier May 20, 2010 Consumer News, PCL Cable, WOW! Comments Off on Severe Weather Knocks PCL Cable Offline in Parts of Northern Alabama

Severe thunderstorms have knocked out several utilities for residents in parts of Alabama tonight including PCL Cable, broadband, and telephone service.  A large number of PCL customers in Decatur and Athens have lost service tonight.

Customers trying to get answers from PCL Cable are getting the usual result when major service outages strike: endless busy signals.

PCL Cable was acquired by Knology Cable last November.  For the record, Knology was answering their customer support lines with no hold time this evening in Huntsville.

A power outage in northern Madison County caused by the thunderstorms moving through the area tonight knocked out power for 600 customers, but service has since been restored.

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  • EJ: Kevin S that is not a fair judgement to make. You just have to put requirements on the 25mbps which should be on all providers anyways. Simple require...
  • Kevin S: You (Bloomburg) had me in your corner in 100% support of your views and findings right up until the end...when you stated: "Bloomberg supports the FC...
  • Shaun: The same thing happened when Verizon happened, when Bell took over GTE.. GTE, was more like time warner, and was a decent company.. Bell.. another cha...
  • Shaun: Their own pricing plans proves this to be a lie. You know that the company is not going to give you "any" plan where they are going to "loose" money.....
  • L Nova: I really wish that these companies told wall street to f**k off and do what they feel is right to retain customers. Self-aggrandizing douchenozzles su...
  • Jim Jackson: Yeah when you introduce $65 billion in debt overnight that money has to come from somewhere. There is so little synergies in a cable company merger t...
  • Ronald: How long until those customers realize they get most of the good stuff with just the antenna, and decide they don't need Dish anymore?...
  • cartier repliques bijoux: cartierlovejesduas I remember travelling on the Coronation in 1938 and 1939Teo minutes stop at Newcastle on the way North and two minutes also at York...
  • FredH: Charters/Spectrum's executive team is so full of crap it isn't funny. Time Warner Cable was a blessing compared to Spectrum. I for one wish this mer...
  • Phillip Dampier: Or just cancel under your name and then sign up as a new customer under a spouse or family member's name. Return equipment to cable store and cancel s...
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  • Lori Palmer: I just called time warner/spectrum and was specifically told $69.99 is the lowest tier package available. I live in NYS. They did confirm you only nee...

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