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Severe Weather Knocks PCL Cable Offline in Parts of Northern Alabama

Phillip Dampier May 20, 2010 Consumer News, PCL Cable, WOW! Comments Off on Severe Weather Knocks PCL Cable Offline in Parts of Northern Alabama

Severe thunderstorms have knocked out several utilities for residents in parts of Alabama tonight including PCL Cable, broadband, and telephone service.  A large number of PCL customers in Decatur and Athens have lost service tonight.

Customers trying to get answers from PCL Cable are getting the usual result when major service outages strike: endless busy signals.

PCL Cable was acquired by Knology Cable last November.  For the record, Knology was answering their customer support lines with no hold time this evening in Huntsville.

A power outage in northern Madison County caused by the thunderstorms moving through the area tonight knocked out power for 600 customers, but service has since been restored.

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  • Tammy Nelson: This is crap! Why are the customers always losing and they always win? I pay quite a bit for cable and internet. If you are cutting channels, at le...
  • Mike Colceri: THIS TOTALY SUCKS!!! I LOVE CHILLER , AND NOW YOU'VE GONE AND GOTTEN RID OF IT!!!!😠 BUT MY BILL STAYS THE SAME.....MINUS MY CHILLER!!! WHOEVER IS THE ...
  • BobInIllinois: Jo, FYI on this. YouTube wanted to get this streaming service up fast. The 5 big US cities that you listed all have network tv stations owned and ...
  • Dave Burstein: Phil Good work on this. Nearly no one has reported that the FCC is paying AT&T for an offering they would have anyway....
  • Jo: Chicago, Los Angeles, New York City, Philadelphia & San Francisco Bay Area This is it? it's just like google fiber.. a failure....
  • BobInIllinois: Wouldn't this be bad news for all those small, independent WISPs out there?...
  • Jp Eres: I finally filed a complaint with the Better Business Bureau (New York) as well as the FCC. Magically after months and months of rude customer service...
  • LG: Let me guess.. it comes with a 200Gb bandwidth cap too, right? This month, for the first time, I actually reached my 1 Tb limit with Comcast. It's m...
  • Kerry: This makes four channels that have been removed in the last 60 days. We are still paying the same ....
  • Kerry: Should the F. C. C. step in and stop what seems to be consumer fraud ....
  • Kerry: Very upset with N. B.C. For dropping the chiller channel . I subscribed to tier 1 so I could get all of the channels listed in tier one. It is the...
  • Sam: Hello, I'm Thomas Rutledge CEO Of Charter Cable. My Shareholders in NYC-NJ are on strike. I'm made a whopping $98.5 million dollars. My Union IBEW 3 S...

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