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ISP Crams Its Own Ads All Over Your Capped Internet Connection; Banners Block Your View

Bad clutter.

Bad clutter.

How would you like it if a banner ad was inserted on the bottom of every web page, on top of content you are trying to read and eating away at your usage allowance?

Customers of CMA Communications can tell you, because their web browsing experience now includes advertising messages injected by the cable company to earn more revenue.

CMA, which operates rural cable systems in Texas, Louisiana, Mississippi and Nevada, provides up to 7/1Mbps service with a usage cap of 250GB they borrowed from Comcast.

Zachary Henkel discovered the rude intrusion last month when he navigated to Apple’s website and discovered an intrusive banner ad for H&R Block.

Tired from the day’s events and travel, I had planned to quickly look up the specifications of a Mac Mini, respond to a few emails and then get some sleep. But as Apple.com rendered in my browser, I realized I was in for a long night. What I saw was something that would make both designers and computer programmers wince with great displeasure. At the bottom of the carefully designed white and grey webpage, appeared a bright neon green banner advertisement proclaiming: “File For Free Online, H&R Block”. I quickly deduced that either Apple had entered in to the worst cross-promotional deal ever, or my computer was infected with some type of malware. Unfortunately, I would soon discover there was a third possibility, something much worse.

[…] It was apparent at this point, that my parent’s ISP, CMA Communications, had started injecting advertisements into websites requested by their customers. I felt dissatisfied to say the least. […] You might not be surprised to know that CMA Communications won’t confirm or deny that they are injecting advertisements into their customer’s web traffic.

Customers of CMA Communications see this when they visit apple.com

Customers of CMA Communications see this when they visit apple.com.

CMA Communications is using JavaScript code injection that overlays third-party advertisements on top of various websites, opening the door to subscriber irritation and some obvious conflicts. In fact, visitors to CMA’s own website could find themselves staring at advertising for CenturyLink, AT&T, or a satellite competitor, unless CMA specifically opts its own website out of the third-party ads.

Amazon.com features an ad with Flo from Progressive Insurance, LinkedIn links to a Verizon 4G phone ad, and Bing’s home page pitches AT&T phones. Henkel wants customers to complain, but the affected websites may be in the best place to stop the ad injections by threatening lawsuits against the cable company.

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  • Elbert Davis: Armstrong Cable pulls a similar scam,calling their router rental fee "Zoomshare." At least Charter allows you to use your own modem. Armstrong only ...
  • Newer Employee: Frontier is a joke but I'm getting $20 an hour to sit on Reddit while turning off people's internet. The training is almost non-existent and we aren'...
  • Upset employee: Wow it hurts to see that you blame the employees for the downfall we are the ones sitting there and having to explain and fix the customers service. D...
  • Josh: I'm on "Performance Plus" in Illinois...25Mb/s. Will be interesting to see if it goes up......
  • He's kidding right?: ... This company has the absolute worst systems for putting through sales and correcting billing that you could imagine.... the technicians are woeful...
  • John: As a bit of an aside Charter is charging a new "Secure Connection Fee" of one dollar, this is explained in footnotes of bill as Charters charge for s...
  • LG: Outrageous. This is what I've been seething over for years. I don't blame the companies themselves, just the govt. officials who were completely cor...
  • K Grant: I think it's ridiculous that these two parties can't work things out! I agree, it's time to switch providers! Direct was able to in 9 days! We're ...
  • Former Employee: I worked for Frontier at one time and was an employee of one of the companies Frontier purchased. When I worked as an employee of the original telco,...
  • Phillip Dampier: I thought Maggie was bad but compared to what I am seeing under Mr. McCarthy, things are getting worse. Frontier is like the Sears of phone companies....
  • Amy: What a bunch of crap frontier got rid of a 1000 "low level employees" then tripled work load of those Left and took away a small bonus of about5-8k...
  • Josh: Ooooh, Verizon owns AOL? Yeah, that makes total sense to just use that then. Makes sense anyway probably, but especially if they already own a bette...

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