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Spectrum Ditching Usage Measurement Meter Tool in July; Usage Caps Not in the Cards

Phillip Dampier June 11, 2018 Charter Spectrum, Consumer News, Data Caps, Public Policy & Gov't 3 Comments

Charter Communications is abandoning any pretense of data caps on its internet service by decommissioning its internet usage measurement tool for residential subscribers effective this July.

Company officials began notifying customers in billing statements that the usage measurement tool will be dropped effective next month. Charter Communications markets Spectrum internet service as free of any data caps, and a usage measurement system only confused customers about whether their internet usage was truly unlimited.

Originally introduced by Time Warner Cable in late 2009 and gradually made available to customers nationwide, the usage measurement tool reported monthly data usage for customers as part of Time Warner Cable’s original 2008 market test of data caps in Beaumont, Tex.

Customers were offered a Lite Tier with a 5 GB monthly cap or 40 GB of usage for the company’s Turbo Tier. Overlimit fees were $1/GB.

The company attempted to expand its data cap trial in the spring of 2009 to customers in Austin and San Antonio, Tex., Rochester, N.Y., and the Triad region of North Carolina. A major backlash, organized in part by Stop the Cap!, resulted in those market trials being abandoned within two weeks of being announced.

Time Warner Cable never attempted to impose compulsory data caps again after its disastrous 2009 trial and Charter Communications quietly abandoned its own frequently unenforced usage caps in 2015, shortly before bidding to acquire Time Warner Cable and Bright House Networks.

By ditching the usage measurement tool, Spectrum will retire the last remaining elements of Time Warner Cable’s legacy of dabbling with usage caps and further monetizing internet usage.

Charter is also forbidden from imposing data caps for up to seven years as a result of deal conditions imposed by regulators in return for approval of its merger with TWC and BH.

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Wilhelm
Wilhelm
5 years ago

I’m worried that as soon as Charter can, they will implement caps. And, frankly, it worries me.

I’ve spent the last few days watching coverage of E3, the video game expo. Companies like Microsoft and Sony have talked about a digital download only future along with streaming of video games so you don’t need a lot hardware muscle to play games. How is this going to even be possible in the US if the major ISPs are implementing draconian bandwidth caps?

Ian Littman
Ian Littman
5 years ago

Gaming != Game streaming.

Game streaming means delivering the usual amount of gaming traffic, PLUS a 60-fps (or more) video stream of the gameplay. OnLive was the pioneer of this tech, more or less, eight years or so ago, and today’s tech is more bandwidth-hungry because it’s higher resolution.

Is the bandwidth usage higher per second than, say, HDR YouTube video? No. But if the GPU for your console is sitting in a data center rather than below your TV, that turns gaming bandwidth requirements to video streaming bandwidth requirements, with comensurate cap-eating tendencies.

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