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U.S. Broadband Growth Slowing – 2.1 Million New Connections in 2017 (2.7 Million in 2016)

Phillip Dampier March 13, 2018 Consumer News No Comments

Broadband growth is slowing in the United States as internet service providers have an increasingly hard time finding new subscribers who do not already have internet service in their homes and businesses.

In 2017, telecom companies attracted 2.1 million new customers, in contrast to 2.7 million in 2016.

Leichtman Research Group reports that among 14 ISPs which control 95% of the U.S. market, cable companies are about the only ones still growing, mostly at the expense of their phone company competitors. Cable companies now provide access for 61.2 million customers, representing almost two-thirds of the market. Phone companies continue to lose market share but still have 33.9 million internet customers.

Some statistics:

Cable Companies

  • Charter Communications was the marketplace leader in broadband net additions, picking up 1.3 million new internet access customers in 2017. Spectrum is the second largest broadband provider in the country, with 23.9 million customers.
  • Comcast retained its position as the country’s largest provider, picking up an additional 1.2 million internet access customers in 2017. It now serves 25.9 million broadband customers.
  • Altice, which operates as Cablevision/Optimum and Suddenlink, saw particularly weak growth in 2017, adding only 83,700 customers.
  • Mediacom added 47,000 new internet customers to its roster of 1.2 million current customers and WOW picked up 11,100 new broadband subscribers last year.

Phone Companies

  • Only AT&T added net new customers in 2017, picking up 114,000 new subscribers to add to its 15,719,000 current internet customers.
  • Verizon lost 79,000 customers and is down to just short of seven million subscribers.
  • CenturyLink lost 283,000 customers and is now down to 5,662,000 customers.
  • Frontier dropped 333,000 customers from its roster of 3.9 million current internet customers.
  • Windstream ended 2017 with 44,500 fewer internet customers, retaining just over one million subscribers.






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