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Charter Tells N.Y. Regulators It Will Prioritize Upgrades for Central N.Y. Region This Year

Phillip Dampier May 17, 2017 Broadband Speed, Charter Spectrum, Consumer News, Public Policy & Gov't 1 Comment

Just days before the finalizing of the acquisition of Time Warner Cable by Charter Communications, customers in Central New York were a week away from the completion of Time Warner Cable’s Maxx upgrade program targeting Syracuse and other communities in the region. But once Charter took over, all upgrades were put on hold, leaving some customers with Maxx speeds of 300Mbps while others languished with top speeds of 50Mbps.

Good news for those customers, at least. In a communication with the New York State Public Service Commission, Charter told regulators it intends to focus its efforts on completing those upgrades over the course of 2017. In fact, it will likely be the only region of New York targeted for speed upgrades of up to 300Mbps this year. For other upstate cities including Buffalo, Rochester, and Binghamton, Charter has upgraded its top speed to 100Mbps for those willing to pay approximately $105 a month and a one-time upgrade fee of $199.

Sometime this year, those New York communities still not able to buy 300Mbps will commence a full transition to all digital and encrypted cable television service, a prerequisite for the faster broadband speeds. Charter has a deadline of 2019 to introduce up to 300Mbps service across all areas it services in New York State. The company seems to hint it will achieve that well before the deadline, which likely means sometime in 2018.

In February, the cable company also reported it had completed building out new service to an additional 2,860 homes across 49 counties and approximately 250 municipalities. But the company is committed to expanding service to approximately 145,000 New York households, which means it has a long way to go. This week, Charter formally applied for an extension of the deadline, blaming utility pole owners for taking too long to “make-ready” utility poles for cable service and admitting it will fall short of regulator expectations.

The areas where Charter has most recently managed to complete expanded service areas include:

  • Albany County for approximately 281 passings, including the Village of Menands, Towns of Colonie, Bethlehem, and New Scotland, and the City of Albany.
  • Erie County for approximately 336 passings, including areas such as the Towns of Amherst, Boston, Orchard Park, Derby, and the City of Buffalo.
  • Kings County for approximately 285 passings in Brooklyn.
  • New York County for approximately 553 passings in the City of New York.
  • Saratoga County for approximately 373 passings, including the Towns of Milton, Northumberland, Stillwater, Clifton Park, Ballston Lake, Halfmoon, and Wilton, and the City of Saratoga Springs.
  • Sullivan County for approximately 84 passings, including the Towns of Fallsburg, Liberty, Victor, Thompson, and the Village of Woodridge.
  • Ulster County for approximately 143 passings, including the Towns of Rochester, Ulster, and Saugerties, and the City of Kingston.
  • Wayne County for approximately 78 passings, including the Towns of Macedon, Walworth, Newark, and Williamson.

Currently there is 1 comment on this Article:

  1. FredH says:

    I was one of the lucky ones to get Maxx before the buyout. It’s great! But we’ll see how much Spectrum reams me for it starting next month when our old TWC promotional triple play rate is over.







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  • Paul Houle: I can believe in AT&T's plan, but not Comcast. For better or worse, AT&T is going "all in" on video and is unlike other major providers in ...
  • Phillip Dampier: Yes, that battle with Northwest Broadcasting, which also involved stations in Idaho-Wyoming and California, was the nastiest in recent history, with s...
  • Doug Stoffa: Digital takes up way less space than old analog feeds - agreed. In a given 6 MHz block, the cable company can send down 1 NTSC analog station, 2-4 HD...
  • Phillip Dampier: Digital video TV channels occupy next to nothing as far as bandwidth goes. Just look at the huge number of premium international channels loading up o...
  • Doug Stoffa: It's a bit more complicated than that. Television stations (and the networks that provide them programming) have increased their retransmission fees ...
  • Alex sandro: Most of the companies offer their services with contracts but Spectrum cable company offer contract free offers for initial year which is a very good ...
  • John: I live in of the effected counties, believe it or not our village is twenty three miles from WSKG Tower, approxiamately eighty miles from Syracuse, WS...
  • Wilhelm: I'm in the Finger Lakes where Spectrum removed WROC-8 last Fall, but we still get other Rochester channels, WHAM-13, WHEC-10 and WXXI-21. I have to wo...
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  • Matthew H Mosher: Another classic case of businesses being much smarter than governments....

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