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Time Warner Cable Installer Laziness: Lays Cable On Top Neighbor’s Lawn

Phillip Dampier May 31, 2016 Consumer News, Video 9 Comments

[flv]http://www.phillipdampier.com/video/Time Warner runs permanent cable through wrong yard 5-31-16.mp4[/flv]

When your company has been bought out and you are not exactly sure how that will affect your future employment as a cable installer, perhaps it is understanding why you might simply stop trying. Jacob Fisher’s neighbor decided he had enough of Frontier’s screw-ups in its recent takeover of Verizon FiOS in Dallas, so he took his business to Time Warner Cable. Time Warner Cable’s installer took a new bright orange drop line and meandered it across Jacob’s lawn, through his garden, and finally under his fence on its way to his neighbor’s house. (1:07)

 

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Derpson
Derpson
7 years ago

Ive been following this blog for a while now, and seeing a post like this makes me lose credibility for the information it posts. Are all stopthecap posts this shallow, inaccurate, and assuming? It is very misleading. Several comments on other sources have pointed out that this is common practice and the line gets buried at a later date. The only issue here is that the neighbor was not asked and or notified (in cases where the fence was not actually on the property line). I doubt this is a permanent and complete install, and it should not be reported… Read more »

Nick
Nick
7 years ago
Reply to  Derpson

You are absolutely correct. I worked for Time Warner, and this is standard procedure. You run a temporary orange drop until construction gets out there within 2 weeks usually to bury it, bore under driveways, or whatever is needed. I expected better from you Mr Dampier, for posting this, inaccurately, because you have a vendetta.

me
me
7 years ago

Tell them to talk to my neighbors then. TW routinely leaves cables laying across streets for months on end. One poor guy they replaced the cable 3 times before they finally burred it. Funny how cars running over it ruined it. Think that was about 6 months. When I first moved into this house the cable was across my yard for 2 months. I have no problem with a temp cable. It is the ‘when we get around to it’ burring of the cable that gets me.

It probably depends on the area and crew.

Bryan
Bryan
7 years ago

This seems to be standard practice because it happened to me 2 months ago when I moved into my new house. They had to run a new bright orange line from my house all the way across my back yard and under a fence and onto my neighbor’s property where the above ground cable box sat. It took about a week, but the line finally got buried.

I don’t believe utilities need permission for this since its a public utility. The neighbors didn’t complain, I’m sure they’ve seen this happen before. I really don’t see a story here.

Jeremy
Jeremy
7 years ago

Either the neighbor’s house is built right on the property line (in which case his downspout and gutter are also dumping into Jacob’s yard, or Jacob’s “yard” actually encroaches on his neighbor’s property somewhat because of the way the fences are built. I’m no fan of most cable install jobs, but this one doesn’t seem all that bad to me. I think Jacob’s making a mountain out of a molehill, and in fact, I’m not sure he even has a legal right to complain unless the neighbor’s house truly is the property line (in which case I don’t see why… Read more »

Dawsonfiberhood
7 years ago

Back in 2003, GrandeCom.Com did this to us. The cable originated at a utility pillar in the yard of the neighbor behind and diagonal to us. It *coiled* across their yard to the fence, poked through a knothole about 4 feet above the ground, then down to the ground again on our side. From there, it went diagonally across the yard to the utility box on the back of our house. It was buried in a groove an inch or two deep, and our big, active dog had it dug up in no time. I’m not even sure GrandeCom put… Read more »

THAT GUY
THAT GUY
7 years ago

Its a utility company they don’t have to ask you
It is a common practice to warn someone so
They dont run it over with a lawn mower but thats
Why its ORANGE

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