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Time Warner Cable Installer Laziness: Lays Cable On Top Neighbor’s Lawn

Phillip Dampier May 31, 2016 Consumer News, TWC (see Charter), Video 9 Comments

When your company has been bought out and you are not exactly sure how that will affect your future employment as a cable installer, perhaps it is understanding why you might simply stop trying. Jacob Fisher’s neighbor decided he had enough of Frontier’s screw-ups in its recent takeover of Verizon FiOS in Dallas, so he took his business to Time Warner Cable. Time Warner Cable’s installer took a new bright orange drop line and meandered it across Jacob’s lawn, through his garden, and finally under his fence on its way to his neighbor’s house. (1:07)

 

Currently there are 9 comments on this Article:

  1. Derpson says:

    Ive been following this blog for a while now, and seeing a post like this makes me lose credibility for the information it posts. Are all stopthecap posts this shallow, inaccurate, and assuming?

    It is very misleading. Several comments on other sources have pointed out that this is common practice and the line gets buried at a later date.

    The only issue here is that the neighbor was not asked and or notified (in cases where the fence was not actually on the property line). I doubt this is a permanent and complete install, and it should not be reported like this.

    • Nick says:

      You are absolutely correct. I worked for Time Warner, and this is standard procedure. You run a temporary orange drop until construction gets out there within 2 weeks usually to bury it, bore under driveways, or whatever is needed. I expected better from you Mr Dampier, for posting this, inaccurately, because you have a vendetta.

      • Nice try, guys.

        It is not “standard procedure” for Time Warner Cable to place, without permission, its drop line on another person’s personal property without permission, which was never given.

        The issue isn’t the drop line, it’s where it was haphazardly placed.

        If you were regular readers here during more than a year of debate about the Charter-TWC merger, you would know how silly it is to accuse me of having a “personal vendetta” against Time Warner Cable. 🙂

        • me says:

          Tell them to talk to my neighbors then. TW routinely leaves cables laying across streets for months on end. One poor guy they replaced the cable 3 times before they finally burred it. Funny how cars running over it ruined it. Think that was about 6 months. When I first moved into this house the cable was across my yard for 2 months. I have no problem with a temp cable. It is the ‘when we get around to it’ burring of the cable that gets me.

          It probably depends on the area and crew.

  2. Bryan says:

    This seems to be standard practice because it happened to me 2 months ago when I moved into my new house. They had to run a new bright orange line from my house all the way across my back yard and under a fence and onto my neighbor’s property where the above ground cable box sat. It took about a week, but the line finally got buried.

    I don’t believe utilities need permission for this since its a public utility. The neighbors didn’t complain, I’m sure they’ve seen this happen before. I really don’t see a story here.

  3. Jeremy says:

    Either the neighbor’s house is built right on the property line (in which case his downspout and gutter are also dumping into Jacob’s yard, or Jacob’s “yard” actually encroaches on his neighbor’s property somewhat because of the way the fences are built. I’m no fan of most cable install jobs, but this one doesn’t seem all that bad to me. I think Jacob’s making a mountain out of a molehill, and in fact, I’m not sure he even has a legal right to complain unless the neighbor’s house truly is the property line (in which case I don’t see why he didn’t complain about the downspout a long time ago.

    Nothing to see here…

    • We had at least a dozen drop lines put in over the years when my parents house was built in the late 1970s. The cable company used a Ditch Witch to bury the line a few inches down. That always lasted about a year before the cable would get damaged somehow and another one had to be placed. And yes, when this happened during winter the cable would stick around all winter long on top of the lawn. They finally dug a trench in the late 1980s, threw the cable a few feet down, and never had an issue again.

      The big difference between this video and our experience is that our cable company at the time (pre-Time Warner) was paranoid about never, ever, ever encroaching on a neighbor’s property without a signed consent. If a drop line was left on someone else’s property without permission, the installer’s job was usually at risk. The town would also come down on the company like a ton of bricks over poor or hazardous installs.

      As to this property, it looks like a modern planned neighborhood, especially with the fencing that surrounds the pedestal and the underground utility service boxes and meter installed on the front of the house adjacent to the garage door (hideous). Our house was built in 1940 and the meters are in the basement and all access boxes are on the side or back of the house. I remember when our local utility offered to put the gas meter on the front of our house, less than a foot from the front door. Geez, no thanks! It remains in the basement.

      We have an overhead line from Time Warner that extends from the pole to one side of the house. Based on the wiring inside, the original owners got cable in 1982, when it was first offered here. The overhead line is also not with the utility and phone lines which extend over the driveway from another pole. I know people can hate overhead lines but I never notice any of them except when a squirrel uses it as a highway or the damn robin sits on the power line and poops on the car.

  4. Back in 2003, GrandeCom.Com did this to us. The cable originated at a utility pillar in the yard of the neighbor behind and diagonal to us. It *coiled* across their yard to the fence, poked through a knothole about 4 feet above the ground, then down to the ground again on our side. From there, it went diagonally across the yard to the utility box on the back of our house. It was buried in a groove an inch or two deep, and our big, active dog had it dug up in no time. I’m not even sure GrandeCom put soil down into the groove. This was the permanent installation. My roommate made the calls to Grande about fixing it, but they never did. We didn’t know our neighbors with the pillar, but I felt so sorry for them!

  5. THAT GUY says:

    Its a utility company they don’t have to ask you
    It is a common practice to warn someone so
    They dont run it over with a lawn mower but thats
    Why its ORANGE







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