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Time Warner Cable Restoring Service in Parts of SE Texas Nine Years After Hurricane Rita

Phillip Dampier March 26, 2015 Competition, Consumer News, Data Caps 13 Comments
The Golden Triangle of southeastern Texas encompasses the cities of Orange to the east, Port Arthur to the south, and Beaumont to the west.

The Golden Triangle of southeastern Texas encompasses the cities of Orange to the east, Port Arthur to the south, and Beaumont to the west.

Nine years after Hurricane Rita swamped parts of the Golden Triangle region of southeastern Texas, Time Warner Cable is finally getting around to restoring service to parts of Orange County that haven’t had cable broadband since 2005.

A warm spring has allowed crews to start construction to parts of Orange County affected by the storm that wreaked havoc on the area nearly a month after Hurricane Katrina struck New Orleans. Although some properties were severely damaged by the hurricane, other utilities restored service to the area years ago. Time Warner Cable is the last, and it cannot come soon enough for Chelsey Walters.

The Orange, Tex. resident is forced to get usage-capped DSL broadband from AT&T, and her last monthly bill reached over $750.

“Both of my car notes are less than that and even with our Internet you cannot do anything because it drops and there are times when it does not work,” Walters told KBMT-TV in Beaumont. “When we first moved out there, they (Time Warner) came out and ran all the cables in my house, then called us and said – oh we do not service that area.”

The construction schedule for Orange County, Tex.:

  • Hwy. 105 East on Hwy. 62 to Caribou Ln. is forecast to be serviceable by the middle of May
  • From Woodcock St. to Michell Rd. is forecast to be serviceable by the middle of May
  • On Hwy. 62 from S. Meadow Dr. to Egan Dr. is forecast to be serviceable by the middle of May
  • On Tulane Rd. from Hwy. 62 to Burton Dr. is forecast to be serviceable by the middle of June
  • On Tulane Rd. from Burton Dr. to Old Hwy. 90 is scheduled to be on by the middle of June
  • On Old Hwy. 90 from Tulane Rd. to E. Wood Fern St. is forecast to be serviceable by the end of June
  • I-10 west from Med Davis Rd. to N. Lewis Dr. is forecast to be serviceable by the first of July
  • I-10 West from Naquin Rd. to Peru Rd. is forecast to be serviceable by the first of July
  • From Moss Ln. to Hartzog Rd. is forecast to be serviceable by the first of August
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daniel
daniel
8 years ago

i pray they dont stop at i10 and 62.

id kill for time warner internet!

even at their highest priced plan id save money.

ps: no dsl no cable just 4g sprint or verizon!

get a move on time warner!!!

brazilianloser
brazilianloser
8 years ago

Well might as well contact them again because from what they have told me old 90 is set for end of August now…

daniel
daniel
8 years ago

time warner doesnt even acknowledge they are expanding past i10 unless you quote this article.

the concept of servicing n lewis and not just down 62 is insulting to say the least for me.

wireless companies have lost their bloody minds on pricing and i cant get at&t or time warner to get off their butts for anything!

brazilianloser
brazilianloser
8 years ago
Reply to  daniel

Well even on Old 90 I had to reach to some weird people to find out for sure. First step was to ask the guys working putting the lines themselves since they aren’t Time Warner employees. Second I reached out through Twitter and clearly explained the situation, so the person reached out to the Time Warner Construction office in charge of South East Texas from them I got the final word that it was for sure an expansion and that the deadline for the services to go up had been moved from June to August.

daniel
daniel
8 years ago

Update according to the folks at time warner they cant service the 77632 zip code

How nice to know time warner is unwilling. To run a few miles of cable.

If service is as bad as it hard to get ill laugh my butt off

Lorie
Lorie
8 years ago

I presently live off of Tulane and down S.Burton and they are running cable and have run cable down S. Burton all way to the canal. When service will actually start is questionable but I have been told August to early September. And, the workers can not answer the question when the service will start, but I do know that Time Warner will have a sales person go door to door when the service is available and offer packages.

brazilianloser
brazilianloser
8 years ago

Well my next door neighbor has had his connection up and running for two weeks now… yet for some unknown magical reason we can’t order for our house because they are saying it’s unserviceable. Whomever is in charge of this expansion project should lose their jobs. Most disorganized project I have seen in my short life.

Daniel
Daniel
8 years ago

Ok New update called serviceability department got told they can do nothing till vi place a order. Can’t place a odes till they confirm serviceability. Also was told zip code is outside of franchise. If anyone knows away to help it would be great. I guess I am forever in a wired internet dead zone. Thanks for providing hope and the crushing it time Warner. With wireless data prices going up almost every month I will ‘ve back on dialup soon . Or satalite Wichita is almost as bad . This is a time Warner horror story despite not having… Read more »

daniel
daniel
8 years ago

hows it going folks thought id share the offical response to a inquiry to time warner about service. ________________________________________ time warner cable(“TWC”) hereby submits its responce to the above refrenced matter. a twc representive has reviewed mr picards concerns. mr picards area isnt serviced by TWC at the present time. and we do not have any immedate plans to expand to his neighborhood in the near future. we regret any inconvenience mr picard may have experanced. please dont hesitate to contact us if you have any questions. ________________________________________ so it appears in black and white that a 1/4 mile to… Read more »

daniel
daniel
8 years ago

new update.

contacted the public utlities commission.

time warner does have the franchise and is to quote the guy from the commission “required to provide service”.
i was advised if they dont comply that i should bring them to district court, i cant afford to bring them to court.

in other fun news sprint is “negotiating” with wireless n wifi.
this basicaly meens alot of folks will be without internet soon.

thanks for the help sprint i needed to lower my internet cost………………………… oh wait lower not loose!!!

Shawn
Shawn
8 years ago

I live in south Newton County TX bordering the NE part of Orange County. You guys are so lucky to even have service near your area. Think about us folks relying solely on the cell tower here and the outrageous data pricing. I hear you guys on that. Time Warner, please tell me if there is anything I can do to get my area serviced in Deweyville at 77614. We had cable here at one time. Just like the certain parts of Orange County after Rita, we were abandoned by cable companies and thrown into the lions den of data… Read more »

daniel
daniel
8 years ago

fun letter from time warner after contaction the public utlities commission.

to summeris:

1: contacted public utlities commission.
was advised to tell time warner they are rquired to provide service and to point them to the franchise filing if that failed was advised to bring them to district court.

2:talked to time warner mentioned above information.

3:recived interesting letter stating they have no intention of providing service and a touch of unfriendly warning about the prospect of bring them to district court.

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