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Comcast Launches X2 Set Top Platform to Selected Customers As Nationwide Rollout Begins

Phillip Dampier January 7, 2014 Comcast/Xfinity, Consumer News, Online Video, Video No Comments

x2-mosaic-1Just months after starting to rollout a new generation of Comcast’s X1 “entertainment operating system” set-top boxes, the cable company is preparing to upgrade the cable television experience with X2.

Comcast, like many other cable operators, is gradually moving to IP and cloud capable set-top equipment as television transitions towards an all-digital platform. The traditional set-top box has proved expensive, cumbersome, and often annoying for customers trying to navigate through hundreds of cable television channels with a less-than-ideal on-screen program guide.

X2 hopes to change that perception with a customizable dashboard that learns viewer preferences over time and makes intelligent suggestions for customers looking for something to watch. Using a cloud based platform also means much easier upgrades. X2 also erases the line dividing traditional cable channels and streaming online video, which would allow Comcast to use its broadband network to distribute video programming and integrate social media.

X2 has, so far, been largely a “by-invitation” affair, with customers invited to preview the new interface on their current X1 equipment by pressing this key sequence with their remote control: EXIT-EXIT-EXIT-X-T-W-O

In addition to improving TV viewing, X2 also sets the stage for a cloud-based DVR being tested in Boston and Philadelphia and live-streaming Comcast’s TV lineup direct to wireless devices in the home.

A Comcast spokesperson tells us the X1 (and X2) platforms will be available to a substantial number of customers this year.

[flv]http://www.phillipdampier.com/video/Comcast The Making of X2 8-2-13.mp4[/flv]

Comcast produced this video showcasing the development of the X2 platform. (3:07)

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