Home » AT&T »Broadband Speed »Competition »Consumer News »Editorial & Site News » Currently Reading:

AT&T U-verse 45Mbps Speed Upgrades Are Hit or Miss (Mostly Miss)

Phillip Dampier October 16, 2013 AT&T, Broadband Speed, Competition, Consumer News, Editorial & Site News No Comments

att-vip2AT&T U-verse customers hoping for speeds faster than 24Mbps may have significant hurdles to overcome to qualify for a speed boost up to 45Mbps.

AT&T realized they were at a disadvantage in the broadband speed race as their biggest competitors — cable operators — began transitioning to DOCSIS 3 technology and launched speed upgrades to 100Mbps or more for broadband customers seeking a faster online experience. In November 2012, AT&T announced Project VIP — an investment plan to expand and enhance AT&T’s U-verse service to approximately 57 million customer locations by the end of 2015. AT&T claims it has already upgraded 1.8 million U-verse broadband customer locations, including 500,000 U-verse video locations. As part of the upgrade, AT&T promises up to 100Mbps speeds in the future.

But customers are finding just getting 45Mbps more difficult than they first imagined. A report published by Broadband Reports explains why.

The new 45/6Mbps ‘Power Tier’ requires VDSL2 pair bonding, a technology used to increase the available bandwidth to a customer’s premise. Customers who can now purchase the Max Turbo (24Mbps) tier are the most likely to get manually qualified for 45Mbps service. It’s pot luck for almost everyone else.

Among those not qualifying are most customers in apartments, duplexes, townhouses, those served with ADSL2+ or xPON connections, or through network extenders like DSLAMs. AT&T’s website may offer availability information that suggests faster service might be available, until a technician arrives to explain it is not because the line length or copper quality between your home and AT&T disqualifies you.

With AT&T still dependent on its aging copper wire facilities, service variability will remain a fact of life and until fiber replaces more copper. AT&T customers should expect many of the company’s U-verse speed claims to be possible, not probable.

Search This Site:

Contributions:

Recent Comments:

  • Conan: Live long and invest, Tom Galisano....
  • John B.: What "competitor"? In my area AT&T is currently the only other ISP and they can only provide a blazing top speed 5Mbps down at my address. And if...
  • joe: Its about time ROCHESTER gets gigabit speeds! Buffalo, Auburn and Syracuse had Verizon Fios for a long time (in certain areas of the cities) but Roche...
  • Eric: I believe that I'm one of the people that fall into the 75K+ that will be receiving HughesNet as the solution to not having access to broadband. Gran...
  • FredH: ....and you know what? The worst part is they could give two sh*ts. "Don't like it? Go to our competitor. Oh yeah, there isn't one. Hahahahahaha"...
  • Joe: managers folks - forget this company. worst company of my 30 year career in the industry...
  • Joe: I worked for Frontier over 10 years. They have a Rochester clique that goes back to Rochester Telephone Company - Rochester Telephone Corporation was...
  • Phillip Dampier: I realize lots of people hate Spectrum (or Comcast, or whatever cable company services a particular area.) Historically however, most people will not ...
  • Phillip Dampier: It is very unlikely Greenlight would attach infrastructure to utility poles without a permit because it is an involved and integral part of network co...
  • Rob: I live in Webster. I have been on Greenlight’s sign up list, after paying my $10, for nearly 3 years now. Our neighborhood is at 94% of sign ups need...
  • Ar Be: Not surprised. Frontier Fios has totally ruined the view experience for those of us in Texas. Particularly those in the Dallas / Fort Worth area. Ho...
  • Steve: The article states that Greenlight May find competition tough since Spectrum will soon be offering faster internet offerings. The article ignores one ...

Your Account: