" /> Frontier Having a Bad Week of Service Outages in Washington, Illinois, W.V., Tenn. and N.Y. | Stop the Cap!

Home » Consumer News »Frontier »Rural Broadband »Video » Currently Reading:

Frontier Having a Bad Week of Service Outages in Washington, Illinois, W.V., Tenn. and N.Y.

Phillip Dampier July 30, 2013 Consumer News, Frontier, Rural Broadband, Video 1 Comment
Frontier's headquarters in Rochester, N.Y.

Frontier’s headquarters in Rochester, N.Y.

Tens of thousands of Frontier Communications customers have dealt with the loss of their broadband and phone service in five states because of cable damage, copper theft, and overselling broadband service with insufficient capacity.

Upstate New York

Officials in Oswego County report Frontier phone and broadband service was disrupted Monday for customers in several central New York communities. At least 3,400 customers were unable to dial outside of their home exchanges in Fairhaven, Hannibal, Cato and Lysander. Frontier said a cable owned and maintained by Verizon was responsible, and they were unaware when Verizon would complete repairs.

Tennessee and Illinois

Frontier Communications acknowledged a “major outage” was affecting customers in both Tennessee and Illinois today. As of late this afternoon, Frontier said it was still attempting to restore service to both states’ customers.

Washington

Frontier Communications has reported copper lines stolen in Snohomish, Skykomish and Granite Falls, causing temporary outages for thousands of customers throughout north King and Snohomish counties. It’s the tenth copper wire theft affecting Frontier so far this year.

West Virginia

Ongoing problems in the Panhandle region of West Virginia have left Frontier broadband customers without service, sometimes for days. Customers have been told copper thefts were responsible for outages in mid-July, but some Frontier technicians have also told customers that slow speeds that persist month after month are a result of too many customers trying to use Frontier broadband at the same time. Other customers in the Shepherdstown area report persistent, ongoing problems with broadband outages as well.

http://www.phillipdampier.com/video/KCPQ Seattle Frontier Copper Theft 7-25-13.flv

KCPQ in Seattle reports Frontier has been a repeated victim of copper thefts in Washington state. At least 10 instances of copper theft have left thousands of customers without service until the company can string new cable.  (3 minutes)

Share

Currently there is 1 comment on this Article:

  1. BobInPeoria says:

    Tennessee & Illinois ? Please, more specifics as to which towns are involved…..







Search This Site:

Contributions:

Recent Comments:

  • Scott: Perfectly example of why I still don't subscribe to cable or satellite. The only channel I *might* watch out of that entire lineup is Comedy Central....
  • James Cieloha: CableOne, Service Electric, GCI, Buckeye and other NCTC members are being forced by Viacom to add the Epix movie channels in order to carry the cable ...
  • Dave Hancock: I don't know where AP lives, but in MOST areas of the country MOST people do not have any choice for High Speed Internet (15mbps or above) - it is the...
  • tacitus: That doesn't sound right. Are you in some sort of contract? Where in the country is this?...
  • AP: Good luck cutting cable if you live in an area that has one cable, internet, and phone company like I do. If you want internet or phone with the cable...
  • Dave Hancock: Soon the rest of the cable companies will follow Verizon's lead and start limiting the input bandwidth to their systems (ex: Netflix) to discourage su...
  • Milan in Austin: Cable TV is an obsolete product! I suggest everyone seriously consider dropping cable television. I cut the cord in August of 2013, and don't miss ca...
  • gsuburban: I have to agree that Verizon is not interested in providing its customers with a "clear pipe" due to the politics of peer-to-peer data sharing or what...
  • Scott: Not good, that takes away all your leverage in the situation. If you're holding the money you can work through the BBB or try and negotiate with the ...
  • Hudson Mohawk Press: We knew it couldn't last forever. Starting this month Time Warner Cable of NYC is charging Earthlink Internet customers a $5.99 modem lease fee. The w...
  • Eric: Frontier still sucks..Their service still sucks..they are still a ripofff...
  • punki: Thanks Scott, unfortunately mine is already paid......

Your Account: