Home » AT&T »Consumer News »Internet Overcharging »Wireless Broadband » Currently Reading:

AT&T to Waive Overlimit Fees for Tornado Victims, But Still Charges Them for Texting

Phillip Dampier May 21, 2013 AT&T, Consumer News, Internet Overcharging, Wireless Broadband No Comments

att-logo-221x300AT&T wants everyone in Oklahoma City to stay off the phone and rely on text messaging for communications with family, friends, and loved ones “given high call volumes.”

Although AT&T has announced it is waiving voice, data, and text overage charges through June 30 for customers in the affected areas, it won’t automatically waive your bill for services you cannot use or per message charges incurred if you do not have a texting plan.

“AT&T customer service told me the waived fees only cover overlimit fees, not plan fees,” says Susan Ramos, who received a text message on her AT&T phone advising her of the special tornado victim compensation plan. “When I called them to learn the exact terms, they told me if you don’t have a text plan, for instance, you will still be charged a per message fee.”

Ramos, who is in Moore, Okla., tells Stop the Cap! AT&T is pleading Oklahoma City customers to stay off their cell phones and rely on text messaging. But without a text plan AT&T will charge 20 cents per text message, 30 cents for each picture or video message.

Looking at AT&T’s website, their generous offer doesn’t seem so generous when you notice they are only selling a $20 texting plan that already provides unlimited messages,” Ramos notes. “How about just waiving all text message fees for everyone until June 30?”

AT&T’s remaining unlimited data customers in the area also wonder whether the company’s notorious speed throttle will still kick in after using a few gigabytes.

Ramos doesn’t think AT&T’s offer to waive voice overages means all that much either.

“Does anyone ever exceed their voice allowance anymore?” she asks. “Besides, they don’t want you using your phone for voice calling anyway.”

Share






Search This Site:

Contributions:

Recent Comments:

  • Old School: I do not even know the way I ended up here, however I thought this put up was good. I do not realize who you're however certainly you are going to a...
  • dui attorneys grand Rapids: Hi! I know this is kinda off topic but I was wondering which blog platform are you using for this website? I'm getting tired of Wordpress because I'...
  • http://www.magisterdireccionteatral.uchile.cl/contenido/make-sure-total-protection-premises-using-small-photographic-camera: This type of design makes this camera very versatile, capable of offering great image quality to your host of different purposes like formal events or...
  • cost to move to hawaii: Awesome blog! Is your theme custom made or did you download it from somewhere? A design like yours with a few simple tweeks would really make my bl...
  • NetFlix password: I used to be suggested this blog through my cousin. I am not sure whether or not this post is written through him as no one else recognise such specia...
  • bantal leher: I like what you guys tend to be up too. Such clever work and reporting! Keep up the excellent works guys I've you guys to our blogroll....
  • What Will Make Him Love You: Hey there would you mind letting me know which webhost you're utilizing? I've loaded your blog in 3 completely different web browsers and I must sa...
  • how to configure best motorola cable modem for comcast: Woah! I'm really enjoying the template/theme of this blog. It's simple, yet effective. A lot of times it's very hard to get that "perfect balance" be...
  • iphone 6 screen protector: Hi there are using Wordpress for your blog platform? I'm new tto the blog world but I'm trying to get started and set up my own. Do you need any cod...
  • Sarah: all the time i used to read smaller articles that as well clear their motive, and that is also happening with this paragraph which I am reading a...
  • Alix K. Urtiaga: Thanks for the auspicious writeup. It in reality was a entertainment account it. Look advanced to more added agreeable from you! However, how can w...
  • private property impound software: All countries are expected by the West, on pain of possible sanctions, to adopt a uniform legal platform (including reporting on suspicious transact...

Your Account: