Home » AT&T »Consumer News »Public Policy & Gov't »Wireless Broadband » Currently Reading:

AT&T Mobility Adds New “Because We Can” Mobile Administrative Fee in May

Phillip Dampier April 22, 2013 AT&T, Consumer News, Public Policy & Gov't, Wireless Broadband 3 Comments

att feesAT&T Mobility will add a new “Mobile Administrative Fee” to wireless customer bills beginning this May to defray the costs of doing business.

Broadband Reports notes the new fee amounts to jacking up the cost of service without raising advertised rates.

In most states, the new “Administrative Fee” will amount to $7.32 a year, billed monthly.

AT&T’s website explains the new charge this way:

The Administrative Fee helps defray certain expenses AT&T incurs, including but not limited to: (a) charges AT&T or its agents pay to interconnect with other carriers to deliver calls from AT&T customers to their customers; and (b) charges associated with cell site rents and maintenance.

This is by no means the only “junk fee” AT&T slaps on customer bills that can add up to more than 8.5 percent of your average monthly bill. Among the others:

      • Federal Regulatory Fee
      • Telecommunications Relay Service Recovery Fee
      • Wireless Number Portability and Number Pooling Recovery Fee
      • Enhanced 911 Recovery Fee
      • Wireless Tower Mandates Costs
      • State Area Code Relief Costs
      • Customer Proprietary Network Information Notification Costs
      • Network Outage Reporting Costs
      • State Commission Annual Reporting Costs (Applies only in IN, KY, LA, NM, OH, VA, WI, WV WY)
      • Gross Receipts Surcharge (Missouri only)
      • Puerto Rico Regulatory Fee (Puerto Rico only)
      • Property Tax Surcharge (Puerto Rico only)

Some customers have attempted to break two-year service contracts penalty-free over the addition of new fees, but wireless carriers have made it increasingly difficult to escape, usually because they claim the imposition of new, non-mandated fees do not violate the fine print of their service contract. But complaining customers can usually get carriers to waive the fees as a courtesy. It could not hurt to ask.

0 0 votes
Article Rating
3 Comments
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
elfonblog
10 years ago

Hey now. Be reasonable. It costs money to administer the convenience fees. Thus, an administrative fee.

txpatriot
txpatriot
10 years ago

61¢ a month for what s/b a normal cost of doing business (interconnection and tower rentals are nothing new) — what a rip-off. Time to complain to the FCC:

https://esupport.fcc.gov/ccmsforms/form2000.action?form_type=2000B

The FCC form assumes you’ve talked to your carrier before filing the complaint but it is not a pre-requisite to filing a complaint. You should also complain to your local state PUC.

Report Them - It's Easy!
Report Them - It's Easy!
10 years ago

Bills with the new Administrative fee are being received by customers by now. Some momentum is growing at forums.att.com to have a mass of customers report to the BBB, FTC, and FCC, so I am posting easy links here, in case others wish to do so as well. It’s really quick and easy to make your voice heard . BBB: http://www.bbb.org/atlanta/business-reviews/telephone-companies/atandt-in-atlanta-ga-7935/file-a-complaint FTC: https://www.ftccomplaintassistant.gov/Information?OrgCode= FCC: https://consumercomplaints.fcc.gov/hc/en-us You can base your info on the following but you will have to edit it to fit in the web forms: “AT&T has raised the price on every wireless line in service by $.61 a… Read more »

Search This Site:

Contributions:

Recent Comments:

Your Account:

Stop the Cap!