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Time Warner Cable Officially Unveils 15Mbps Speed Increase; Some Markets Just Getting DOCSIS 3

Phillip Dampier December 6, 2012 Broadband Speed, Consumer News, Earthlink, Time Warner Cable 5 Comments

Although “soft-launched” several weeks ago in many markets, Time Warner Cable has officially unveiled its holiday gift for 2012: a free 50% speed increase for Standard tier customers: 15/1Mbps service.

The speed increase is now complete across New York, New Jersey, New England, the Carolinas, Virginia and Alabama. Customers can activate the higher speed by briefly unplugging their cable modem for 10 seconds, plugging the cord back in, and in some cases rebooting their computer.

Customers outside of these areas can try this as well. Stop the Cap! has received reports from readers in the midwest, Texas, and California that the speed increase has arrived in their areas as well. All Time Warner Cable systems across the country should be providing the new speed by the end of this month.

Earthlink customers using Time Warner Cable should also see an identical speed increase.

Some Time Warner Cable customers are only now getting upgrades to DOCSIS 3 service, which open the door to 30/5 and 50/5Mbps speed tiers. The latest: Binghamton, N.Y. and surrounding southern tier communities. Customers further upstate have had that option for 1-2 years.

Currently there are 5 comments on this Article:

  1. Mike says:

    Kind of makes the 20/2 service not worth the extra money. Glad it’s only costing me $5 a month for the next year.

  2. Mileena says:

    So this made me wonder how this would affect the extra plus turbo plan I have (I forget what it’s called, but I average around 20-28 down and 1 up). So I go on TWC website under internet, and totally unrelated to speed, but I see that apparently this month I’ve used 33GB bandwidth… today is 12/7! So I’ve used 33GB in one week, and their idea of average net usage is 5GB (their standard proposed cap)?!? Thanks for the speed boost (even though it doesn’t affect me) but I’m panicked now for when these inevitable bandwidth caps come… apparently I use over 100GB a month- why? I stream TV and movies from Netflix and websites, and I also use carbonite backup for my pc. Sorry, that doesn’t seem too abnormal to me.

    Phil I’m curious about how much you use on average a month…?

  3. Jerome Harowitz says:

    I tested speeds on my main home PC (connected to the LAN) before and after resetting the modem and it was quite impressive. Just shy of 10 Mbps down before and between 14-30 Mbps down after – average seems to be low to mid 20’s. A very welcome change after feeling like their pricing is way too much – thanks to another post here I’m set on another 12 months of $35/mo.

    The one thing I’m finding very odd with the speed upgrade is that now certain wireless devices (not all) are getting worse speeds than before the change. Three very capable Android phones and a Dell E6420 laptop can’t seem to break past 6 Mbps when I’m certain each of them were just shy of 10 Mbps beforehand. I know it’s not something to do with a router configuration since I consistently get about the same speeds from my Samsung Series 7 slate (wireless) as I do with the PC plugged into the LAN. The only commonalityy between those two devices is they both have Windows 8 (one consumer preview and the other RTM). I don’t see how that could be a factor. I’m a bit stumped and saddened that my speeds have DECREASED for some of our devices.

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  • Fred Pilot: When a service provider views its customers as adversaries, an act like this is construed as enemy action, resulting in the blow up reported here....
  • Atreidae: That's if you live in a "class 1" area. I'm still well withn "metro melbourne" yet my exchange only has Telstra ports and their considered regional. S...
  • LoomsinJune: " I told her that I will just go ahead and cancel my service and sign up with Time Warner and she seemed more than happy to do that than offer to drop...
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  • Ernesto Honez: Was that a confirmed and signed "contract"? Was it verbal? Was it sent out in a letter as bulk mailing, or with a first class stamp? Was it's delivery...
  • Matt: I just got off the phone with AT&T. I called saying that I found a promotion through Time Warner for $34.99 for 15 mbps and I am trying to cut dow...
  • Phillip Dampier: It first went to a handful of test markets in upstate New York (not Rochester) and then has been redesignated as a feature enhancement in Maxx markets...
  • Steve Rea: Any idea when the new DVR is coming to Rochester? I remember a story you posed over 2 years ago from the CEO of TWC at the time! saying it was comi...
  • AustinTX: James, my suggestion would be to switch to TWC rental modems, and fry 2-3 of them over the course of several weeks by running 24v AC into the coax con...
  • Dragos: For 1Gbps in Romania we pay around 12 EUR (VAT included - 24%). http://www.rcs-rds.ro/internet-digi-net/fiberlink?t=internet-fix&pachet=digi_ne...
  • James R Curry: Hey, Phillip - While not related to Comcast directly -- I rent my modem from TWC, and while I'd rather buy one outright, there's one big factor ...
  • Sean: I believe that there are issues intermixing DOSCIS 2/3 modems on a node. It's been about 5 years since I've worked with a CMTS so I am by no means an...

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