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AT&T Activates “Stolen Phone” Database

Phillip Dampier November 6, 2012 AT&T, Consumer News, Wireless Broadband No Comments

AT&T has announced it has launched its new stolen phone database that offers customers a chance to report and block stolen wireless equipment, with the hope it will deter would-be thieves.

AT&T has been criticized in the past for allowing stolen phones back onto its network, but now customers can add their stolen or missing equipment to a national database that will prevent the phones from being reactivated with other GSM carriers (primarily T-Mobile).

AT&T said customers can report stolen phones and suspend service via att.com/stolenphone, at an AT&T store, or by contacting customer service. AT&T will block the device within 24 hours, the carrier said.

Verizon Wireless, Sprint, and T-Mobile activated their databases earlier.

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