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Comcast’s Installation Fee to Bring Cable Service to Chappaquiddick : $1,526+ Per Customer

Phillip Dampier September 20, 2012 Comcast/Xfinity, Consumer News 3 Comments

Comcast has agreed to provide cable service to 540 homes on Chappaquiddick Island, but only if residents agree to cover part of the cost, which Comcast estimates will be $1,526 per home, assuming everyone offered the service signs up.

Martha’s Vineyard, with Chappaquiddick Island to the east

The cable company has been at odds with town officials in Edgartown, which is responsible for negotiating franchise agreements for six Massachusetts island communities and Edgartown itself. Comcast said it would cost $1.58 million to wire up the small island, and it wants residents to pay $824,000 of that.

The cable company also wants residents to pay extra for connections if their homes lie more than 250 feet from the primary cable Comcast intends to wire across the island. Beyond that, customers will pay Comcast’s usual rates for cable TV, phone, and broadband service.

Edgartown wants Comcast to cover the island towns that surround it, and the company in turn has routinely claimed there were insufficient customers available to recoup the costs of the investment.  But attitudes have softened now that Comcast’s franchise is up for renewal.

Local officials issued a request for proposals in February, 2011 to a variety of cable operators that might be interested in serving Martha’s Vineyard, of which Chappaquiddick is a part. As anticipated, Comcast — the incumbent, was the only company that responded.

But after an extended back and forth, Comcast seemed willing to relent, if someone split the tab.

Local residents have had mixed reactions to the proposal. Some wonder why they should have to foot the bill for a company that will earn $8 million annually from customers on the various nearby islands. Others are willing to pay, but in installments.

Edgartown town administrator Pam Dolby wants a more detailed breakdown of the cost estimate of $1.58 million to wire just over six square miles of the island.

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Ian L
11 years ago

You know what would be a heck of a lot easier than twisting Comcast’s arm into putting in coax for the island? Having someone build a wireless network to provide similar services at a fraction of the cost. I’m not positive about the terrain on Chappaquiddick Island, however my guess is that it’s flat enough that a single wireless tower site in the middle of the island would be enough to cover everyone. Maybe multiple sites are required, but for a fraction of 540 homes per site, you wouldn’t need a tall tower, and backhauls would be inexpensive but fast… Read more »

Ian L
11 years ago

Hmm…maybe someone is already supposd to be doing exactly what I outlined:

http://www.mvtimes.com/2012/05/02/opencape-promises-broadband-connections-by-next-year-10532/

…and they have enough stimulus funding to either do a good job or waste it in awesome fashion.

Ian L
11 years ago

Did some more research, and I can understand why Chapy residents would be disillusioned with wireless service…here’s their current option for Internet service: http://mvwifi.com Their top-tier package is 1.5M down, 384k up for $50 per month or so, billed yearly. This does not, however, include the ability to connect a non-computer to the network. For that, you need to pay another $15 per year per device. If you want to use VoIP on the network, that’s another $10 per month, including the “MAC Lock” fee, though you do get 256k down and 64k up to play with, dedicated to that… Read more »

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