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Bulldozing Wireless Net Neutrality: Carriers Want “Toll-Free” Data for Their Partners

After intense lobbying, wireless phone companies won a significant reprieve from the watered-down 2010 Net Neutrality policies introduced by Federal Communications Commission chairman Julius Genachowski.

Now some of America’s largest cell phone companies are considering plans that would offer special “toll-free” access to favored partners’ content, while leaving everyone else subject to the companies’ usage capped data plans.

Much of the discussion about exempting certain content from data allowances is taking place at this week’s CTIA Wireless trade show in New Orleans.

Some highlights:

  • T-Mobile USA is planning to expand video streaming services offered to subscribers, but with a twist. Content creators could pay to have their shows streamed to customers, and in turn, T-Mobile would not charge that traffic against the customer’s monthly usage allowance. Whether T-Mobile would maintain an ownership interest in the content is unknown, but “preferred partners” would receive exceptional visibility through aggressive promotional campaigns T-Mobile would launch.  So would T-Mobile, which plans advertising and promotional messages inside that content;
  • Verizon Wireless said it was looking to create “toll-free” data services that would be subsidized by content providers. Video, games, and even apps could be promoted to consumers as “data usage”-free, meaning it won’t count against your monthly usage allowance. But Verizon recognizes the concept would be controversial and run afoul of Net Neutrality concerns.
  • AT&T has already signaled its interest in creating a “content-provider-pays” model where users get free access to content if content providers pay AT&T’s traffic charges.

All three carriers earlier abandoned all-you-can-eat flat rate data plans, and Net Neutrality proponents claim these latest moves are attempts by wireless phone companies to further monetize data traffic.

The Wall Street Journal reports the plans, in some cases, fly in the face of rhetoric about spectrum shortages and a wireless data traffic crisis (underlining ours):

T-Mobile’s Mr. Duea said the goal of new video offerings that don’t count against data plans would be to get customers interested in consuming more data, and set T-Mobile’s plans apart from those of other carriers.

"Data floods" and "spectrum shortages" don't stop T-Mobile.

Current FCC Net Neutrality rules require wireless carriers to not block competing services from companies like Skype and Google, nor censor content. Both Verizon and MetroPCS are challenging those rules in federal court. But wireless carriers are already exempt from giving preferential treatment to certain types of data or traffic, which opens the door to “toll-free” data services.

Net Neutrality supporters believe these practices will uneven the playing field for content creators and innovative new online start-ups, who may not be able to afford the prices carriers charge for first class treatment. It also influences consumer decision-making by encouraging customers to use the “toll-free” services to preserve their monthly data allowance.

Companies like Ericsson and Cisco have plans to market technology that will allow carriers to divide up data traffic into different traffic lanes, some fast and free to use, others subject to a customer’s monthly data allowance, and certain undesirable traffic shunted to low priority slow lanes.

A Verizon Wireless executive ironically blamed the need for “toll-free” pricing partly on the wireless industry itself, which has almost universally abandoned unlimited data plans.

“As we move away from flat rate pricing, there is room for an 1-800-type of service where certain destinations could offset the cost of the network to get customers to those destinations,” said Verizon’s chief technology officer Tony Melone. “There are Net Neutrality issues that have to be addressed, too.”

Melone added the company wasn’t quite ready to launch the “toll-free” traffic lanes just yet, but claimed certain content providers were discussing deals with the company to participate if and when the new toll booths are opened for traffic.

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Tk
Tk
11 years ago

This proves the caps are not about network capacity, but about greed. And if there are network capacity issues, I don’t want my premium paid data to the web sites of my choice to be slowed down by a bunch of people accessing some “toll free” ad supported video service. If the data capacity is scarce, there should be no “toll free”, and if it’s plentiful, there should be unlimited or higher caps for all.

Ian L
11 years ago

The ONLY way that toll-free data would actually work, and be equitable for everyone involved, is if cellular providers did not have any content interests…at all…so they couldn’t subsidize their own content as not counting toward people’s data caps. If the above is the basis for toll-free-style billing, and content providers are simply allowed to take ownership of the data charges for traffic bound from/to the wireless carrier’s network to a certain IP range owned by the content provider, with discounts for volume (taking into account the fact that carrier data charges don’t have to go toward subsidizing expensive smartphones,… Read more »

Ian L
11 years ago

tl;dr for the above post: if “toll free data” works like toll-free phone numbers, net neutrality is maintained and everything’s kosher…that would actually help everyone. Otherwise, we’ve got issues.

Scott
Scott
11 years ago

I don’t see this working, toll free for a service like Netflix would just increase and spread costs across to all the Netflix customers as the costs would be passed on. I also know that no dot com company like Netflix, Youtube, Facebook, etc would be willing to use such as a service at the ridiculous dollar per gig rates that the cellular companies charge. These companies based on their volume currently pay as little as a penny per gig, sometimes a little higher up to 10 cents depending on quality but for them to pay a couple bucks is… Read more »

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