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Alleged Comcast Employee Tries to Deliver “Bulk Package” to Huntsville Woman; Gropes Her

Phillip Dampier April 17, 2012 Comcast/Xfinity, Consumer News, Video No Comments

A man claiming to represent Comcast talked his way into a Huntsville, Ala. woman’s home last Wednesday, claiming he had to work with the cable line and do something about a bulk package. After gaining entry, he groped the woman, who was home alone.

“He decided when it was time to go he was going to try to put his hands on my breasts, and I told him that has nothing to do with Comcast – get out,” the woman told WAFF-TV in Huntsville. ”Then he put his hands on my shoulders and sat me down in the chair like he was about to give me a massage and then touched my breasts. I said, ‘No, you have to get out.’”

The woman thought the man was a legitimate Comcast employee because he had company paperwork and seemed extremely knowledgeable about the company’s products and prices.  After she threw him out, he returned hours later, getting into what the woman thought was a personal vehicle.

“I didn’t know what to think but now looking back on it, I feel stupid because I’m always telling my friends check IDs, check their badge,” the woman told the station. “Look what happened to me.”

Comcast told the station they were cooperating with local authorities and shared this statement:

If anyone receives an unexpected visit by an individual claiming to be a Comcast representative, identification should be requested prior to allowing entry into the home. All Comcast employees and representatives are required to carry company-issued identification.

If there is any suspicion of a potential scam or other questions, the homeowner should call 1-800-COMCAST immediately to verify legitimacy.

Most telecommunications companies that do in-home work require employees to have clearly visible photo identification with the company logo.  Most companies will not send a repair person to a customer’s home without an appointment, although repair crews may conduct work outside of the home on nearby poles without prior notice.  If an unexpected technician arrives at your door, ask the individual to display credentials through a nearby window or peephole.  Call the provider for verification, and do not open your door until appropriate verification has been obtained.

http://www.phillipdampier.com/video/WAFF Huntsville Woman groped by man claiming to be with Comcast 4-16-12.mp4

WAFF in Huntsville talked with a local woman who was groped by a man claiming to work for Comcast Cable.  (Warning: Loud Volume) (4 minutes)

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