Home » Cablevision »Consumer News » Currently Reading:

Cablevision Subcontractor Crime Wave? Company Uses Workers Accused of Sexual Assault, Theft

Phillip Dampier April 16, 2012 Cablevision, Consumer News No Comments

Cablevision is using contract workers that have subsequently been accused of sexual assault and theft during service calls.

Last week, a Stony Point, N.Y., subcontractor handling repairs on behalf of the cable company was charged with a misdemeanor sex crime, after allegedly kissing and touching a Cablevision customer without her consent.

Jonathan Malave, 29, of Belleville, N.J., was charged after Stony Point police investigated a complaint filed by a woman in her 20s who claimed Malave made sexual advances while she was home alone.

Malave

Lt. Keith Williams told The Journal News Malave was there to repair the woman’s cable modem, but instead allegedly made unwanted advances towards the woman, first kissing and then reaching down and touching her.

Malave quickly left the customer’s home after the incident without making the repairs and the woman called police.  Malave was picked up by Stony Point authorities within hours, charged with inappropriate touching, and is expected to appear and answer the charges in Town Court on May 15.

This is not Cablevision’s first problem with subcontractors.

In late January, a South Salem, N.Y. customer reported that nearly $100 in change was stolen from her home while a Cablevision technician was there to repair cable-TV wiring.

The customer said the only individual with access to the money, other than herself, was the Cablevision worker.  Lewisboro police later learned the employee hadn’t directly worked for Cablevision, but was in fact a subcontractor working on behalf of the company.

Cable companies increasingly rely on subcontractors to perform basic installation and repair work, and some critics say lax hiring standards can present a risk to customers.

But Cablevision spokesman Jim Maiella told the newspaper, “We take the safety and security of our customers very seriously. We are investigating the matter fully and cooperating with authorities.”

The editor of Fierce Cable believes Cablevision should focus more on protecting subscribers than contractors:

Cablevision refuses to name the contractor that employs him. The company also declined to comment when asked if it performs background checks on employees who visit subscriber homes.

[…] Cablevision may resist detailing the names of its technology suppliers for competitive reasons, but there is no legitimate reason to refuse to share the names of companies it hires to visit subscriber homes. It’s also not unreasonable for Cablevision to share information about whether or not it investigates if an employee has a criminal record before he is allowed to enter the home of one of its subscribers.

[…] Cablevision could better protect its subscribers, and it could also perform a service for its fellow cable MSOs, if it were to disclose the name of the contractor.

Search This Site:

Contributions:

Recent Comments:

  • Len Gray: HEAVY government regulation. Congress is neglecting the 9th amendment by not updating the protections for our new form of communication.. internet. ...
  • Paula Kay: Seriously? You all are complaining about 250 and 300GB caps? I live in a rural area, pay $70/month for capped data of 10Gb/month. 10. If I ...
  • Geoge: 1 TB is definitely better than 300 GB to allow subscribers to stream more hours of videos on Netflix. But I still prefer internet services with no dat...
  • Joe V: These ISP executives still don't get it that nearly all customers DO NOT want usage-based billing on last mile wireline. AT&T, Comcast, Centur...
  • Timothy James: Democratic Republic, ostensibly. The entire purpose of the FCC is to define the standards by which entities may and may not conduct electronic communi...
  • Scott: I would 100% recommend my ISP Google Fiber....
  • ryan gomez: Helpful piece . For what it's worth , people a a form , my boss used a sample document here http://goo.gl/VJYqp6....
  • Kyle: We never have lived in a Democracy. We live in a Republic. The federal government is supposed to protect individual rights defined in the Bill of Righ...
  • Timothy James: Well, it's a really dumb endgame, since the country will just end up like pre-1980s Africa. I'm not sure whether the Republicans have a plan beyond "c...
  • Timothy James: By that logic, the FCC shouldn't exist, because state and local laws conflict with federal laws by their very nature. As a federal institution they ne...
  • Timothy James: This move preempts any formal legislation from the FCC, allowing Comcast to lower the cap at their leisure. Meanwhile Republicans battle to strip the ...
  • Ava Cueto: Greetings Eufemia Deemer, my partner filled out a blank OPM OF-306 example here http://goo.gl/QmM7Ni...

Your Account: