Home » Consumer News »Insight »Time Warner Cable/Spectrum »Video » Currently Reading:

Time Warner Cable Reviewing Its Newest Acquisition: Insight Communications

Phillip Dampier March 8, 2012 Consumer News, Insight, Time Warner Cable/Spectrum, Video No Comments

Time Warner Cable has begun a review of operations at its latest completed acquisition, Insight Communications, as it begins to transition customers away from the Insight brand towards Time Warner Cable.

Insight’s customers in Kentucky, Ohio, and Indiana won’t see changes immediately.  Time Warner says it will be “business as usual” as the company begins to manage its newest service areas.  Time Warner Cable spokesperson Mary Jo Green said the company plans no immediate channel or price changes, but some Insight subscribers are worried about the long term fate of the NFL Network, which has been a part of Insight’s cable lineup but has not been carried by any Time Warner Cable systems.

Time Warner says its engineering staff will be examining the current state of Insight’s infrastructure — a key factor in determining what services already familiar to Time Warner customers can be extended to Insight customers.  Most of them involve the cable television operation.  Features like “Look Back” and “Start Over” have not been available on Insight’s cable systems.  Insight broadband offers tiers of 10, 20, 30, and 50Mbps — same as Time Warner.  The phone service is similar as well.

Kentucky will become one of Time Warner’s largest service areas as the company absorbs Insight.  Time Warner and Insight traditionally operated as neighbors in different parts of the state. Insight served most of the city of Henderson while Time Warner Cable covered most of Henderson’s suburbs.

Time Warner Cable’s acquisition of Insight adds more than 760,000 customers, including 550,000 broadband, 670,000 cable, and 290,000 phone subscribers across three states.

WTVQ in Louisville tells Kentucky Insight subscribers to get ready for the Time Warner Cable logo.  Time Warner completed its acquisition of Insight Communications last week.  (1 minute)

Search This Site:

Contributions:

Recent Comments:

  • John Purell: I was paying $95-$97 per month for internet & cable from TWC. An even then TWC was screwing me by taking away channels while charging more. So I ...
  • Patricia L Nichols: First, I would like to say that I was a 24 year employee with GTE/Verizon/Frontier until I was laid off in 12/2016. For the most part, I enjoyed my ca...
  • Racerbob: The $5 fee appeared on my "recent activity" in the My Services website and I called them and they promptly removed it. They also removed a $56.61 (wit...
  • Angela Ehlers (Former Employee): Wow, talk about pointing the finger! Employees are the backbone of your business, without them, you don't have a successful company. How about looking...
  • Frontier Employee: As a frontier employee in Florida, I can honestly say our problems began way before Frontier came along. In my opinion, it started with Verizon, and...
  • Brandon: I am a current employee in Residential Sales in Deland Fl and it is getting harder and harder to meet the sales goals... any former employees , can y...
  • Former Employee: I was let go back in 2013 after working for Frontier for a little over 7 years. The only reason why I stayed for so long is because I needed to suppo...
  • Jennifer: Don't like Frontier? Share my letter I wrote last Fall to the CFO. They never responded or acknowledged. Nor did they ever send the promised $300 g...
  • Cindy: How has class action lawsuits never been filed against them? I dumped them 2 weeks ago, it's so nice to actually have internet again! Frontier would s...
  • Arlene Hughes: the plans are the amts for new signed up customers, the loyal customers get nothing and they pay for all the perks for the new customers. i for one i...
  • David Bystrack: What about all the problems in Ct ??? They still can't get my bill fixed and billed me $476.00 for there mistake.They just took the money from my cred...
  • Disagree with McCarthy: I was an employee of a real Telco corporation and my state was sold to Frontier. There is no training for employees. We have to teach ourselves and ...

Your Account: