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Updated: Another Verizon LTE/4G Nationwide Outage… Don’t Reboot Your Phone

Phillip Dampier February 22, 2012 Consumer News, Verizon, Wireless Broadband No Comments

Verizon Wireless is experiencing yet another nationwide outage of its 4G/LTE wireless network.

The problem seems to afflict the authentication process that authorizes your 4G device for access to Verizon’s data network.  If your phone remained on overnight, you likely still have either 3G or 4G service.  But if you are powering up your phone this morning, or reboot, chances are you don’t have any 4G service.

For certain Samsung phone owners, the problem is worse — you don’t have any data service at all unless you are in range of Wi-Fi.  Samsung phones are notoriously poor at stepping down consistently to 3G speeds when they cannot successfully handshake with Verizon’s 4G network first.

Verizon has yet to confirm there even is a service outage, despite reports pouring in from around the country, so it is probably going to be awhile before service is back.

[Updated 10:38am ET:  Service is now gradually returning across the country. If your service is still interrupted, it should now be safe to reboot your phone.]

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Other stories of interest:

  1. Cell Phone Follies: AT&T Sues Verizon Over 3G Map, T-Mobile Suffers Second Nationwide Outage
  2. Verizon’s 4Gee, It’s Down (Still): Nationwide LTE Outage Extends Into Second Day
  3. Updated: Stop the Cap! Helps Verizon Wireless Customers Sign Up for Unlimited Data Through Loophole
  4. Update #2: Verizon Wireless LTE Outage Impacts Service on East Coast
  5. Verizon Wireless’ 4G Wednesday — Network Had More Problems Today






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  • txpatriot: I was just yanking your chain (and being an @$$)....
  • Phillip Dampier: I take your point, but honestly have not considered Panera Bread's Wi-Fi problems as part of the fight against broadband caps....
  • txpatriot: "You should not read into every story written here as an effort to prove some point." Of course not -- that's why the website is titled "Stop the C...
  • James R Curry: Hey Phillip, It's a thorny subject. There are a lot of coffee shops that set themselves up as places for people to come and meet and work and stud...
  • Phillip Dampier: I don't have any position to take regarding Panera. It's a free Wi-Fi service. If I go into Panera Bread, I am honestly there to buy their food, not t...
  • Alex Perrier: Another option is speed caps. i've experienced speeds of anywhere from 1 Mbit/s to 6 Mbit/s at Bell Wi-Fi hotspots. i think this is reasonable. Tho...
  • George Douglas: Cisco had nothing to do with this. Verizon Network Integration is the vendor. Gianato was told five days prior to the contract being signed that these...
  • Smith6612: True. All of the above works fine. Even then though, I don't think they need to spend money replacing their current gear with something from Meraki fo...
  • Tk: Perhaps Phillip is blaming the wireless phone company caps for this situation at Panera. "The problem has gotten even worse since wireless phone co...
  • txpatriot: Interesting situation. The commenters providing suggested solutions are even more interesting, but what I find MOST interesting is that, provided...
  • AP: No surprise here. Traditional TV has NOTHING on except for stupid reality shows and unfunny sitcoms. I do most of my TV watching online but for sports...
  • Scott: Their CTO or whoever is in charge is failing spectacularly if this has been going on for 2yrs. There's a number of vendors, one such as Meraki that pr...

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