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Sprint Customers’ Treatment of 4G WiMAX: So Unimpressive They Shut It Off to Save Battery Life

Phillip Dampier August 4, 2011 Broadband Speed, Consumer News, Sprint, Verizon, Wireless Broadband 2 Comments

Sprint’s 4G experience has been nothing to write home about for a number of their customers, who are increasingly disabling the service to save on battery life.

Speed tests of Sprint’s 4G WiMAX experience show increasingly unimpressive results, as the network grows exponentially more crowded with customers trying to capitalize on the higher speeds 4G is supposed to deliver.  The result?  BTIG Research in April found, after exhaustive testing, the average Sprint 4G customer was now getting around 1/1Mbps service from a network that promised to deliver speeds many times that.

This isn't even a contest. (Source: BTIG Research)

Now an increasing number of customers are simply switching the 4G service off completely to extend battery life.

Doug Mahoney, a contributing editor for TechZone360, says he has about given up on WiMAX:

WiMAX tends to stay turned off so I run 3G and there’s no big differences in the convenience of reading email or using simple apps like Twitter and Foursquare.  With more public places starting to offer free WiFi, the case for WiMAX — or LTE — on a smart phone starts to grow weaker between the extra cost and the battery life issue.

Mahoney complains Sprint’s 4G network is simply not robust enough to support consistent speeds and access.  In suburban Washington, he compares Sprint’s 4G coverage to an open air tree, with spotty service scattered across the region.  As a result, his 4G phone spends a lot of time desperately-seeking-signal — a process that accelerates battery depletion.

Given Sprint’s WiMAX “tax” of an additional $10 a month for the service, Mahoney isn’t so certain he’d pay it again on a future Sprint phone.

Are the same speed reductions in store on Verizon’s currently-lightning-fast LTE 4G network few customers use right now?  Perhaps, but Verizon’s brand may force the company to make sure coverage is much stronger than what Sprint customers currently tolerate:

LTE has the same power consumption issues as WiMAX. I suspect Verizon will have better, more ubiquitous LTE coverage just due to the characteristics of the 700 MHz spectrum and physics involved, so I should have faster broadband available in more places rather than the abstract green tree coverage map.

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Tim
Tim
12 years ago

Switched over from Verizon to Sprint after Verizon tried to pull one over on me and am not too happy either with the 4G coverage indoors. I think a lot of it has to do with Clearwire and that is probably why Sprint is going LTE. The biggest problem with Sprint is coverage but that may be changing, hopefully. They mentioned a week or so back that they were phasing out their Nextel push to talk. In turn, they also said, that this would allow them to improve voice and data reception, especially indoors, since they will have some 800mhz… Read more »

silentknight
silentknight
12 years ago

I switched from AT&T to sprint and have loved it (we hated how at&t constantly drops calls). I have an EVO and get great 3g/4g speeds and coverage. I always get above 5 mbps download and i have gone up to 10-15 on a good day.

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