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Time Warner Cable Installing Metering Technology, CEO Claims Company Not Sure If It Will Use It

Phillip Dampier June 17, 2011 Data Caps 22 Comments

Time Warner Cable CEO Glenn Britt says the cable company is once again testing technology to allow it to implement the same type of Internet Overcharging system consumers immediately rejected in 2009.

Speaking at the Cable Show in Chicago Thursday, Britt said the company has not yet decided whether it will actually introduce the system, but will have the technology in place to quickly implement it.

Unlike some other cable companies with a fixed bandwidth limit, once again Time Warner is considering a combination cap and tier system with fixed allowances for different levels of service.  In 2009, Time Warner Cable proposed a usage allowance of just 40-60GB per month for their Standard Service customers.  Customers seeking unlimited use service faced broadband bills as high as $150 a month.

Customers overwhelmingly rejected the pricing scheme in test markets in 2009, and political pressure only hastened the shelving of the test.  But Britt remains undeterred, telling Wall Street investors he remains a true believer in usage-based billing

Wall Street analysts told Bloomberg News they didn’t have a problem with it.  Bloomberg also quoted Netflix CFO David Wells as saying he had no objection to Internet providers covering the cost of increasing bandwidth capacity.  But Bloomberg quoted Wells speaking on a June 1 conference call, not in reaction to Britt’s specific announcement yesterday.  Further, Wells clarified his comments were directed towards network optimization and traffic shaping, not broadband usage caps.

Netflix is among the most likely online services that would expose broadband customers to potential overlimit fees, especially if Time Warner Cable brings back the same usage allowances it proposed in 2009.

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Ian
Ian
12 years ago

Only a matter of time before they implement it. Watch.

And this way they can say they aren’t the first ones to charge thanks to AT&T’s own scheme.

Ian
Ian
12 years ago

what i meant by referencing AT&T was that they were the ones who introduced paid overages in the US.

In contrast to Charter/Comcast/Cox who disconnect, AT&T lets it slide if you pay for it, and in a way their caps are the same as what you are suggesting – 150GB + more if you pay for heavy DSL users, and 250GB + more if you pay for it for heavy U-verse users. noting of course that U-Verse is more expensive than their DSL options from what i have seen.

Cheri
Cheri
12 years ago

I am gone if that happens.

Joe Villanova
Joe Villanova
12 years ago

This guy and wall street simply don’t get it : their unrivaled greed is clearly showing and when consumer anger reaches through the ceiling they will be the ones paying dearly.

Atif Khalid
Atif Khalid
12 years ago

As we did previously. We will fight hard and win again .

Chris
Chris
12 years ago

Prepare the pitchforks!

I dropped cable like a bad habit and got Netflix instead. There is no way that this kind of pricing can cause me anything but a headache…and a deflated bank account.

Sunshine1970
Sunshine1970
12 years ago

I have no choice, now, if TWC decides to move to caps. AT&T is the only other option in my area. I can easily go through 250GB a month with all the streaming media I and my family do every month.

zolar1
zolar1
12 years ago
Reply to  Sunshine1970

Those who use an excessive amount of bandwidth should be either throttled down or cut off. They slow everything down for the rest of use who use the internet. Throttling their bandwidth seems like a better option. Make it SLOOOOOOOWWW down to that of the old dial up when they exceed 250gb per month. I pay for the bandwidth I use and am not getting it due to the bandwidth hogs sucking it all up watching movies. Full speed bandwidth for the first 250gb/month then throttle down with no means up removing or unthrottling the connection. That is no unlimited… Read more »

joe
joe
12 years ago
Reply to  zolar1

just because u didnt have the unlimited plan (either your cheap or dumb) dont take it out on us. we pay for unlimited because thats what we want!!! Dont throttle us down its bullsh*t! and dont talk crap about us who use more than 2g per month. i got through that a day!

Atif Khalid
Atif Khalid
12 years ago

Phillip It may be time to start making a list of all who are activly going to fight this. We have a very vocal community here in Rochester and I really think this had a lot to do with the strong response we were able to have against TW. Last time Me and another physician presented evidence from the point of view from medicine. This highway robbery will affect every facet of our lives. I currently pay $100/Month for their wideband service only. I use Dish Network for TV. As physicians we can afford $150/month but thats not the point… Read more »

Greg
Greg
12 years ago

I’m glad to hear Phillip acknowledge that the duopolies don’t listen to their customers alone. In our last war (2009) it wasn’t until that congressman (can’t remember his name) got involved on our side that TWC delayed their plans. I’m sure I don’t have to tell Phillip what later happened to that congressman….. And I do think it is entirely possible (not sure how probable) that his stand against TWC could have had something to do with what happened to him later. While I do think it is possible we might get another congressman on our side the probabilities are… Read more »

Brett
Brett
12 years ago

Many of you are very fortunate to have more than one option for your ISP. In my location, I have 1: TWC. This ultimately leads to two choices, RR Res, or RR Biz. While I would certainly prefer the biz class for static IP(s), supposed priority, and service agreements, the RR price for biz class is outrageous. I don’t mean just in comparison to residential service, I mean in comparison to other ISPs offering small business targeted service. $300/month is just not feasible. This is quite disappointing for me in particular; the day they announce the upcoming launch of wideband… Read more »

Scott
Scott
12 years ago

No CEO in history has ever staged an profit generating implementation without the intention to launch it. He certainly wouldn’t have mentioned it either if it was just something being evaulated/tested by TW engineers forfeasability and merits of their prior setup. He clearly wanted investors to get a heads up on their intentions going forward.

It’s only a matter of time when TW decides to flip that switch and most likely it’ll be nationwide and not a test market this time so they don’t have to suffer a another focused campaign against it.

Smith6612
Smith6612
12 years ago

I’m not the least bit surprised that Time Warner is going to be trying this again. It was bound to happen as we’ve all said from the start. Like everyone else says in my area who cannot get FiOS, or even Satellite service from trees (or should I mentioned DSL due to the aged copper?), rate hike after rate hike. I guess they’ll have to be shown again who the boss is. If they for whatever reason do decide to implement the caps fully, I’m very interested to see what would happen in Buffalo with Verizon being the other major… Read more »

jr
jr
12 years ago

If our usage was too costly, TWC wouldn’t have been able to buy NewWave Communications. The media never links acquisitions and CEO salaries when Britt types lie about “increased operating expenses”

jordan
jordan
12 years ago

if they do this i may have to dump these assholes.i live in portland maine and i cannot handle paying out $100 and over just for internet.
this guy is a complete frakken asshole.

PreventCAPS
PreventCAPS
12 years ago

Britt,

Rather than invensting in a billing system that you may or may not use, please invest in upgrading your network to support bandwith that your consumers may or may not use.

Dan
Dan
12 years ago

I know one thing, if this actually goes through, I haven’t changed my mind in the past 2 years, I will drop TWC. I feel so sorry for people that don’t have an option but let companies like this bully them with usage fees. Monopolization at it’s finest. It’s all nothing but a ploy to protect their own services over third party IP technology. 20GB-40GB A MONTH? I can easily go through that in a day or two. I’ve never been a usage fan of anything even cellphones, all which were prepaid and easy to manage and budget on a… Read more »

Tim
Tim
12 years ago

Yea there is no “We are not sure if we ever will use it”. There is only “We are going to use it”. They are not going to spend the money installing the metering equipment if they didn’t expect a return on it, plain and simple. If Time Warner’s cap is really low compared to the others, I guess the only recourse is to get a business class connection with AT&T and pay about the same for unlimited bandwidth, but at a much lower speed than what I have now. What about Verizon saying they are going to caps July… Read more »

ZERG
ZERG
12 years ago

My rifle now has his name, my rifle now has his face.

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