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Verizon’s 4Gee, It’s Down (Still): Nationwide LTE Outage Extends Into Second Day

Phillip Dampier April 27, 2011 Broadband Speed, Verizon, Wireless Broadband 1 Comment

Verizon 4G users across the country are still without their super-fast wireless service thanks to a major outage that wiped the LTE network out for users of the HTC Thunderbolt, Samsung Charge, and mobile broadband units from Novatel and Samsung.

The network has been down since late Tuesday evening, and Verizon took their sweet time telling customers, only admitting the outage after media outlets began reporting on it.

Verizon Wireless spokesman Jeffrey Nelson says 4G users are temporarily being punished with data sessions that use Verizon’s ancient 1XRTT data connection — largely worthless for most broadband apps:

We are aware of an issue with 4G LTE data connections and our network engineers are working to resolve this quickly. We have determined the cause of our issue and are working with our major vendors to restore connections.

  • 4G LTE Smartphones will still be able to make calls.
  • Customers are temporarily unable to activate any 4G LTE devices.
  • Please note: Customers may experience a 1XRTT data connection during this time.
  • After determining the cause of our 4G LTE network connection issue, we are continuing to work to restore connections.
  • We expect to see the network restored on a market-by-market basis. Timing and additional details will be provided as they become available.

Lucky for Verizon comparatively few customers rely on LTE service.  As of late Wednesday evening, the service remains down.

 

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jr
jr
12 years ago

Verizon gave former president & COO Dennis F. Strigl a 18.5 million dollar “separation payment” last year. How many techs could they employ with that?

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