Home » Broadband Speed »Competition »Consumer News »Frontier »TWC (see Charter) »Verizon » Currently Reading:

Upstate New York Broadband Rankings Out: Rochester Ranks Last in Speed and Value

Phillip Dampier April 6, 2011 Broadband Speed, Competition, Consumer News, Frontier, TWC (see Charter), Verizon No Comments

In an upstate New York match-up, the Rochester/Finger Lakes region scored dead last in broadband speed and value, according to data from Broadband.com.

Why are broadband speeds so much lower in the Flower City?  Blame Frontier Communications, which continues to pitch its decade-old DSL product, delivering an average speed of 4.45Mbps, while other upstate cities enjoy access and competition from Verizon’s fiber to the home network FiOS.  Frontier DSL actually often costs more, after taxes and fees, than Time Warner Cable’s much-faster cable broadband product, Road Runner, which rates an average download speed of 12.77Mbps in Rochester.  Frontier does manage to pull one win — higher upload speed DSL providers can often achieve in cities where cable operators keep upstream speeds as low as possible.

Time Warner Cable has dragged its feet upgrading broadband service in the area to its DOCSIS 3 platform other upstate cities have had since last year.  DOCSIS 3 should arrive within the next 4-8 weeks, which should boost broadband speeds, but may not deliver lower broadband prices because of Frontier’s uncompetitiveness in the area.

 

(Source: Broadband.com)

The top city in upstate New York for download speed is the state capital, Albany.  But Buffalo wins the contest for upload speed thanks to aggressive competition for Time Warner from Verizon in the Queen City.  Buffalo also pays the least for service — nearly $5 less per month than residents in Rochester pay on average.  Syracuse scores in the middle — but closer in terms of speed and value to other Verizon-served cities.

Slow and expensive broadband service can hamper economic development and costs consumers more.  Unfortunately, there are no signs Frontier Communications has plans to do anything differently in its largest service area — a classic driver of the accelerating number of customers calling to pull the plug on their landline service.

Time Warner Cable's Road Runner vs. Frontier Communications' DSL (Speeds are downstream/upstream; Source: Broadband.com)

Search This Site:

Contributions:

Recent Comments:

  • Matthew: They are making huge improvements. Gig speeds are coming soon for WNY. Time Warner would even upgrade WNY to 300 meg. Node splits are going on ever...
  • RochMN: Tried calling Charter Business to update the service from 60 Mbps. Was told it will be $99.99 for upgrade and then $199.99 per month after! I cannot b...
  • Racerbob: As an almost 20 year user of Time Warner/Spectrum internet service, I have seen it all. But right now, in my home, Spectrum is providing me a superior...
  • Phillip Dampier: Yes, they absolutely are responsible. 1) The investigation and lawsuit were known quantities when Charter Communications acquired Time Warner Cable. ...
  • Benjamin Schollnick: Spectrum is no better than Time Warner. They are not making "Huge improvements" across this state. They are fulfilling the basic requirements that w...
  • Racerbob: So now, a company takes over Time Warner and they start making huge improvements across this state as far as Internet service speed is concerned and n...
  • EJ: Just remember each state is different, but as a general rule the company hiring the contractor is liable for said contractors work. It will be AT&...
  • joe: Here in West Michigan I had to call Spectrum (Charter) to get my download speed raised ... my latest test using an Ethernet cable directly to the mode...
  • joe: Here in West Michigan I had to call Spectrum (Charter) to get my download speed raised ... my latest test using an Ethernet cable directly to the mode...
  • Donald: How do we participate in this lawsuit? They blatantly told me I wasn't getting what they promised. They are legitimately ripping us off...still!...
  • BestTiffany: I have noticed you don't monetize your website, don't waste your traffic, you can earn additional bucks every month because you've got hi quality con...
  • Kate Momotuik: So, the good thing is someone still cares about customers privacy rights (http://bit.ly/2GaapCV), it's nice to hear. Thanks for sharing the informatio...

Your Account: