Subscribe
AT&T U-verse customers are receiving postcards in their mailboxes reminding them they are receiving a “tremendous value” from the service. The card even promises, “U-verse will keep getting better in 2011.”
Time will tell if subscribers agree, but one thing is certain — they will be paying more to find out.
AT&T has been mass-mailing rate increase postcards to customers in some of their service areas, announcing rate increases for programming packages and the company’s Residential Gateway hardware:
Rethink Your Bill: Stop the Cap! reader Tim sent us a copy of AT&T's U-verse "holiday greetings."
The rate increases range from $1 for AT&T’s hardware to $5 a month for certain programming packages. AT&T blames the rate increases on “increased business costs, including costs associated with higher programming fees.”
The increases take effect Feb 1.
“Funny they are doing this pretty much at the same time Time Warner in my area sent out a notice about rate increases,” our reader Tim observed.
One other thing Phillip, they lowered their Internet rates by $10 in my area and of course never informed me that they did. I assume that it was to counter the Time Warner’s free speed upgrade for customers in my area. The 12Mbps tier, which I did have, is now $45, down from $55. 18Mbps is now $55 and the *24Mbps is $65. It kinda irks me that I was paying $55 for 12Mbps and they never offered a speed increase to 18Mbps or lowered our monthly bill or never informed of anything for who knows how long. Others: 6Mbps… Read more »