" /> Where’s Our Refund? Cablevision Subscribers Want Credit for Now-Resolved TV Food Network/HGTV Spat | Stop the Cap!

Home » Cablevision »Video » Currently Reading:

Where’s Our Refund? Cablevision Subscribers Want Credit for Now-Resolved TV Food Network/HGTV Spat

Phillip Dampier January 25, 2010 Cablevision, Video 1 Comment

The battle between Cablevision and Scripps over the carriage of two popular cable channels has been resolved, but customers in New York, New Jersey, and Connecticut are now wondering where their refunds are for three weeks of interrupted viewing.

“Why are we paying for two channels they’re not delivering,” asks Stop the Cap! reader Alvira in New Jersey.  Many others are wondering the same thing, now that Cablevision is billing customers for January service that delivered an incomplete cable lineup.

The town supervisor of Ramapo, in Rockland County, New York, is demanding rebates for customers.

“We want a refund,” said Christopher St. Lawrence.  “We have over 10,000 [customers] right here in the town of Ramapo.”

http://www.phillipdampier.com/video/WABC New York Cablevision Refunds 1-11-10.flv

WABC-TV New York reports on customer demands for refunds from Cablevison. (2 minutes)

The resolution over the carriage dispute came last week, after negotiations finally achieved an agreement restoring the channels.

“This is the resolution everyone wanted, and to have achieved anything less would have been a profound disappointment,” said John Lansing, executive vice president of Scripps.

Scripps had demanded about 75 cents per month from each subscriber for the two networks.  Cablevision formerly paid 25 cents per month.  In the end, industry watchers suggest the two companies ended up agreeing on about 45 cents per month.

Share

Currently there is 1 comment on this Article:

  1. Loons In June! says:

    How the hell did he work out the refund should be 4 bucks a day. Clearly mathematically challenged!







Search This Site:

Contributions:

Recent Comments:

  • paul houle: If you go to nyc you see there are four starbucks on every block south of central park and that is a plot to fool the decision making class. Investor...
  • how to get warts: "Doctors who usually have a discussion about a new HPV vaccine equipped with adult females as well mothers 'may want discuss the restrictions through ...
  • txpatriot: At this stage, participation for current customers is voluntary; see page 88 of the FCC Order authorizing the IP Transition trial: http://transitio...
  • txpatriot: What exactly does AT&T (or google, for that matter) hope to accomplish with these pre-launch press releases? I assume they are meant to build a...
  • monogrammed bookbags: Pretty! This was a really wonderful article. Thanks for providing this information....
  • Chuck Willy: What does the service agreement say? I can charge any amount rent I want on something on my property. I'll send them a bill for $1mil if my box isn't...
  • B: RST is deploying fiber across NC, and Wake Forest was promised to become the first town in the county for beta testing gigabit internet service....
  • Kerry: I actually asked that question directly to my Comcast account rep yesterday....
  • A,: Really wish North State would expand their fiber service beyond High Point into Greensboro- no one seems to want to go into Greensboro, which is madde...
  • Phillip Dampier: If you scratch millimeters below the surface, their lies and nonsense are easy to expose. Unfortunately, a lot of these senators don't have a clue abo...
  • Phillip Dampier: This is another case where I'd just ask for the $150 to be applied to your Comcast account as a service credit. They can do that over the phone the sa...
  • Phillip Dampier: Call the rep back and tell him/her there problems should not get in the way of your getting a great customer service experience, and that they should ...

Your Account: