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Cogeco Follows Rogers: Introduces New “Ultimate HSI” Package for $149 a Month… With 150GB Cap

Phillip Dampier July 14, 2009 Canada, Cogeco, Internet Overcharging 2 Comments

cogecoCogeco Cable, which serves customers in parts of Ontario and Quebec, today announced the launch of the “HSI Ultimate” broadband tier offering 50Mbps download speed and 1.5Mbps upload speed.

For customers in Burlington, Oakville, Milton, and Halton, Ontario, the HSI Ultimate package is available today for $144.95 a month with a cable or telephone bundle, $149.95 without, with a monthly allowance of 150GB, which equals $1/GB. The company throws in free cable modem rental and a security software suite.

Cogeco's Ultimate HSI Service Map - Service First in Communities Southwest of Toronto (click to enlarge)

Cogeco's Ultimate HSI Service Map - Service First in Communities Southwest of Toronto (click to enlarge)

Within five years, Cogeco expects to roll out the service throughout its service areas in Quebec and Ontario thanks to DOCSIS 3 upgrades, which permit cable operators to better manage bandwidth and create new tiers based on speed.

Company officials said in a statement that DOCSIS 3.0 is a technology of data compression that will allow a more efficient and economical bandwidth. Thus, Cogeco Cable will better meet the increasing bandwidth at a competitive cost; give access to a higher data rate, a better video configuration and an increased level of safety.

“This new internet package shows our constant concern to improve our network to satisfy our customers. They can benefit from a more efficient service. With technological advancement, we can offer better access to downstream and upstream Internet, which allows customers to take advantage of applications, available on Internet, more easily,” said Ron Perrotta, Vice President Marketing, Cogeco Cable.

Early customer reaction was negative, because of the pricing and the paltry usage allowance.

“Garbage. Cap is too low to make 50mbps useful,” said one Trenton reader on Broadband Reports’ Cogeco forum. “If my math is correct here you can blow through your 150gb cap in 6.83 hours. That’s a ridiculously short amount of time.”

“I know they are just following suit [with Rogers Cable], but $149.95/month is pretty expensive,” wrote one reader in St. Catharines.

Another questioned the mentality of Cogeco for offering an expensive, but highly limited broadband package: “Cogeco execs are disturbingly out of touch.”

Currently there are 2 comments on this Article:

  1. Smith6612 says:

    Another fail offer for a fast download package with crappy upload.

  2. Smith6613 says:

    With the monthly caps, overage charges, and nothing for long term subscribers (since cablenet wave days) why???????

    Actually still upset that they did this in June and still am considering leaving them.

    Truly unhappy. Please pass this to the execs.

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  • arby: Such a pain to get a better deal. But better than when Cable was a Monopoly and there were no other choices. I am in the middle of a 2 year deal...
  • doug: not for Fort Collins, is this just a short delay or no increase at all? I am in Fort Collins and have been waiting for this upgrade. arggg....
  • Linda: AGREE! We shouldn't be paying extra for ECHO....
  • JC: I didn't do this on purpose but it worked: Comcast came to my door - I usually politely listen but say no thanks. But I listen to see what they mi...
  • Ben: Had: U200, Max Turbo 24MBs, 2 Additional TV Recievers, $129+tax called just now, 1st year promotional price ends in 3 days. Now (with one year c...
  • fjfdybvfgj: What TW wants to do is keep it a secret so that they can pocket 90% of the money and say it wasn't enough to connect the rural areas. We shouldn't spe...
  • Howie: I feel that the taxpayers of New York State have the right to know how their tax money is being spent. If T-W wants to keep how it spends money on i...
  • AC: What I'd love to see is the total amount of federal money AT&T received and the promises they were to have done by now....
  • Seattle: They doubled the download speed but not the upload. So now my speed is 100-120 down but only 10 up....
  • Paul Houle: This the kind of "leadership" we are getting out of Cuomo, unfortunately. It reminds me of his "bold" initiative to bring more gambling to NY, so...
  • fjfdybvfgj: The Data Usage represented is usually the norm for most people by themselves. In a family of 5 and our usage is usually around 6TBs normally and is ~9...
  • Bryan: Awesome article Just got 12MB and U-200 with HD included free for $93 a month. Also made them throw in movie channels for a month free....

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