Home » Canada »Cogeco »Internet Overcharging » Currently Reading:

Cogeco Follows Rogers: Introduces New “Ultimate HSI” Package for $149 a Month… With 150GB Cap

Phillip Dampier July 14, 2009 Canada, Cogeco, Internet Overcharging 2 Comments

cogecoCogeco Cable, which serves customers in parts of Ontario and Quebec, today announced the launch of the “HSI Ultimate” broadband tier offering 50Mbps download speed and 1.5Mbps upload speed.

For customers in Burlington, Oakville, Milton, and Halton, Ontario, the HSI Ultimate package is available today for $144.95 a month with a cable or telephone bundle, $149.95 without, with a monthly allowance of 150GB, which equals $1/GB. The company throws in free cable modem rental and a security software suite.

Cogeco's Ultimate HSI Service Map - Service First in Communities Southwest of Toronto (click to enlarge)

Cogeco's Ultimate HSI Service Map - Service First in Communities Southwest of Toronto (click to enlarge)

Within five years, Cogeco expects to roll out the service throughout its service areas in Quebec and Ontario thanks to DOCSIS 3 upgrades, which permit cable operators to better manage bandwidth and create new tiers based on speed.

Company officials said in a statement that DOCSIS 3.0 is a technology of data compression that will allow a more efficient and economical bandwidth. Thus, Cogeco Cable will better meet the increasing bandwidth at a competitive cost; give access to a higher data rate, a better video configuration and an increased level of safety.

“This new internet package shows our constant concern to improve our network to satisfy our customers. They can benefit from a more efficient service. With technological advancement, we can offer better access to downstream and upstream Internet, which allows customers to take advantage of applications, available on Internet, more easily,” said Ron Perrotta, Vice President Marketing, Cogeco Cable.

Early customer reaction was negative, because of the pricing and the paltry usage allowance.

“Garbage. Cap is too low to make 50mbps useful,” said one Trenton reader on Broadband Reports’ Cogeco forum. “If my math is correct here you can blow through your 150gb cap in 6.83 hours. That’s a ridiculously short amount of time.”

“I know they are just following suit [with Rogers Cable], but $149.95/month is pretty expensive,” wrote one reader in St. Catharines.

Another questioned the mentality of Cogeco for offering an expensive, but highly limited broadband package: “Cogeco execs are disturbingly out of touch.”

Share

Other stories of interest:

  1. Broadband Reports Exposes Cogeco Internet Overcharging Nightmare: ‘Their ‘Meter’ Doesn’t Work!’
  2. Cogeco Offers Unlimited WiFi to iPhone/iPod Owners in Toronto for $5 Month
  3. Rogers Cable To Unveil 50Mbps DOCSIS 3 Service in Metro Toronto – $149.99/Month & Capped At 150GB
  4. Cogeco Wants $2.50/GB in Overlimit Fees – The Gravy Train Rides On North of the Border
  5. New Details on Rogers “Extreme Plus” and “Ultimate Tier” Packages

Currently there are 2 comments on this Article:

  1. Smith6612 says:

    Another fail offer for a fast download package with crappy upload.

  2. Smith6613 says:

    With the monthly caps, overage charges, and nothing for long term subscribers (since cablenet wave days) why???????

    Actually still upset that they did this in June and still am considering leaving them.

    Truly unhappy. Please pass this to the execs.

Search This Site:

Contributions:

Recent Comments:

  • Ron: What a bunch of dumb ass idiots you all are. If you fools fall for a marketing ploy like this piece of crap then you deserve to get screwed. Doesn't a...
  • Earl: I thought AT$T had already lobbied for legislation against this in Ohio....
  • Andrew Madigan: It was conditional to allow the company to try to prove that they had a way around the interference. They didn't have any way to avoid interference, ...
  • Phillip Dampier: I believe Verizon kicked in some additional routers for free, if I recall correctly, but that probably turned into a grand write-off of equipment they...
  • Jerry: Comcast may be the favorite in Fort Wayne but I remember when they were tossed out of Southern California for poor service. I am no way a fran of...
  • Keania: @Audie, Customer service is available from Mon-Wed: 8:30am – 9:00pm, Thurs: 9:00am – 9:00pm and Fri: 8:30am – 9:00pm If you every need clarification o...
  • dorothy grun ewald: i have filled out the forms with the asistance of the att.gen office and yet to recieve refund and am still being charged for roadside assistance, af...
  • George Douglas: The vendor was Verizon Network Integration, not Cisco. Cisco sales agents recommended a $487 router when asked by the newspaper what was needed for th...
  • Audie: The clear cast paper advertisement was meant to deceive people. By the way it was written, it was clearly a cloudy way of presentation. It is also pri...
  • Brad: I just received an ad in the mail for this "revolution" promising I could get it for $47 if I was one of the first people to call in. I don't have a ...
  • Phillip Dampier: My personal guess is they will not be touched for the foreseeable future. E-mail addresses are an incredibly customer sensitive issue and many people ...
  • Phillip Dampier: KCMO and KCK will almost certainly remain very aggressively priced because of Google competition, and the granularity of that pricing should be city-w...

Your Account: