Comments on: Serious Time Warner Service Outage “Caused Outrage” for Customers

By: rich

rich — Fri, 26 Jun 2009 22:21:00 +0000

Well i just missed a very nice job becausei didnt know they called me till just now when i noticed on my tv they called but my phones didnt work. i borrowed a friends cell phone and now im pissed. i just lost a job. back to dishwashing.

By: Wes D

Wes D — Tue, 28 Apr 2009 00:26:45 +0000

I understand what a brownout vs a blackout is. I was simply pointing out the possible connection between Hobb’s statement and this failure. The idea of comparing a packet-switched network to an electrical grid is misleading to begin with.

By: Uncle Ken

Uncle Ken — Mon, 27 Apr 2009 15:42:43 +0000

That would be bad timing given how many are now informed and the pressure now put in front of them. I do think it was a real problem. If local officials or the government got one whiff of something shady the fur would fly. It might have been a Sunday but e commerce was still running, emergency services were still working as well. We now have a flu that I think many people like to keep track of and so many other issues. I do not know the dollar cost but im sure officials were not happy. Commerce is now a main driving factor in today’s internet. The internet should be regarded as a nation interest like gas and water commerce and national security.

By: cdh

cdh — Mon, 27 Apr 2009 12:41:29 +0000

Not that I am a conspiracy theorist, but I would not put it past TW to pull a stunt like this and then come back and say “See…we told you that we needed to gouge you for your internet service or things like this would start to happen…”

It is interesting that this happened not too long after their teir plan bubble was popped…now granted, it did affect other markets as well…but c’mon…would anyone put it past them?

By: Brion

Brion — Mon, 27 Apr 2009 10:34:24 +0000

This wasn’t a brown out, this was a black out. A brown out wouldn’t have been as widespread or as long (in terms of power brown outs you don’t lose power completely, you just get less of it and all your lights dim but don’t usually go out).

It’s a coincidence, nothing more. If they are stupid enough to use this as an opportunity to push for caps then (and only then) do they really deserve to go down in flames and have everyone abandon their Ship of Misfortune.

By: jr

jr — Mon, 27 Apr 2009 03:18:26 +0000

Time Warner is not ready for prime time but charges you as if they are

By: Wes D

Wes D — Mon, 27 Apr 2009 03:16:41 +0000

Granted, its the first time this has happened in a long time. But, it comes on the heels of statements like “the internet will begin to experience brownouts” by TWC executives.

“For good reason. Internet demand is rising at a rate that could outpace capacity within a few years. According to industry analysts, the infrastructure may not be able to accommodate the explosion of online content by 2012. . .This could result in Internet brownouts. . If we don’t act, consumers’ Internet experience will suffer. Sitting still is not an option.”
- Landel Hobbs TWC COO

By: Mazakman

Mazakman — Mon, 27 Apr 2009 02:55:03 +0000

I refuse to subscribe to this “theory”. There is no conspiracy. This outage affected many more folks than just us in the Rochester area.

By: Wes D

Wes D — Mon, 27 Apr 2009 02:47:24 +0000

This is probably the first of many soon to come “failures” which will later come to be blamed on heavy downloaders. This is just the start of the propaganda machine.

By: Mazakman

Mazakman — Mon, 27 Apr 2009 02:36:28 +0000

Something in Syracuse failed. And that is what caused many areas to lose service. So it wasn’t the fault of the local TW folks. And yes, they should have acknowledged it on their RNews channel. I had the channel on for a bit this morning during the outage and saw quite a few commercials for Roadrunner … but no news about RR being down. LOL