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Rochester Business Journal Conducts Usage Cap Survey, Ends Tonight

Phillip Dampier April 14, 2009 Events 15 Comments

The Rochester Business Journal is conducting an online survey of its readers about usage capping ending tonight at 9:00pm.  Those interested in participating must first register for access, before they can vote in the poll.  The voting link may be tied to our tipster Pete’s subscription, but there is still a section in the poll to share your comments about the issue.

This is particularly a good place to discuss the impact of usage capping on your home-based business, workers who telecommute to office, thinking of starting a new business from home, or have a product or service already that could be impacted by usage caps.




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Other stories of interest:

  1. KOOP-FM Austin Program About Time Warner Usage Caps – Archived Show Coming Soon
  2. Group Project Alert for Rochester/Monroe County – Urgent
  3. Rochester Television Stations Break News About Road Runner Usage Caps
  4. Penfield, NY: Town Board Community Discussion Tonight
  5. Important Reminder: Rep. Eric Massa’s (D-NY) Second Town Hall Meeting Tonight

Currently there are 15 comments on this Article:

  1. Diane says:

    Done and Voted!

    • John says:

      Done and Voted. I also provided a paragraph or two about how Time Warner is attempting to eliminate their competitors for Digital Phone services as well as Entertainment delivery.

      BTW, I contacted my local Town Supervisor and he seems on board with our cause. I also told him to use the resources of this website (Stopthecap.com).

      John
      Town of Parma resident

  2. Brent says:

    I think this will stifle innovation, and pave the way for website payola to the service provider. i.e. “Use website X for your search and it won’t count towards your monthly cap!”

    I believe they don’t like Skype, Netflix as they provide competition for their cable and phone services.

    I’d propose separating the infrastructure from the service as a possible regulatory block to this.

  3. Michael says:

    Done and Done!!

  4. Andrew says:

    I still have this bad feeling in the back of my mind that TWC may actually, possibly, know exactly what they are doing with this. My reasoning is this. If Time Warner were to, instead of the caps, roll out 50/5 for a premium, most average customers would remain where they are. This would be for almost the same reasons, used to the service, can’t see a need to upgrade, internet works fine, etc. If that happened, their 50/5 would not be very cost effective with only a small percentage of users using the system.

    However, by implementing a cap on normal service, it makes normal, slower internet more expensive. Consumers have become outraged, threatening to leave Time Warner, but really cannot because of the captive market problem. Meanwhile, sometime this summer, Time Warner announces that the $99 will be cap free. Most consumers, myself included, would probably flock to that in droves. That would in turn make the 50/5 plan very cost effective.

    My point is this. Time Warner would not be wise in this economy to start more expensive services, unless there was a way to eliminate cheaper services without eliminating customers.

    • I think it’s more reasonable to expect them to tinker with the caps to raise them upwards as the weeks progress, claiming they are responding to customer requests, and at the point of implementation, hope that consumers think they got a “gift” of extra usage.

      This fight is not about playing on their terms, throwing usage cap levels around and messing around with confusing tiers marketing experts even dismiss as nutty.

      This is about opposing caps, period. There is nothing wrong, IMO, with creating premium levels of service with higher speeds at higher prices. But no tier should be capped. Light users are capped under this plan, and they aren’t even the “problem” as TW defines it. Besides, their slower speeds naturally limit their consumption anyway, and since the lightest users are likely occasional web browsers and e-mail folks, they probably wouldn’t know the difference about speed levels one way or the other. They WILL notice if the grandkids come over and get on the computer, or someone gains access to their wireless connection and runs their bill out of sight.

      • JamesM says:

        Admittedly I don’t know quite know how to quote a reply properly using WordPress … ;-) – in any event, I just wanted to point out that your reasoning is spot on, Phil. And I oppose any form of capping on principle as well.

        If “bandwidth abusers” are the REAL problem, why the need for the “Granny Cap”? Per usual, the answer is likely just: $$$ .

        What average users understands what a gigabyte vs. a megabyte is anyway, and how could they possibly know how much data is being served to them via casual web surfing – what if they get served up a bunch of flash ads?

        Raw network speed to me is a “smokescreen” / “pay no attention to the man behind the curtain” situation to making you “comfortable” with the idea of capping / metering (or for those users who just don’t know better). Of course at some level, it matters little if you can download a large file (could be a video, but not necessarily) in 2 minutes vs. 4 minutes, if it just means you will arrive at whatever cap there is, that much sooner.

        The point being: there is no reason, to my mind, to ever have to “feel good” about any form of capping. TWC wants you to start feeling warm and fuzzy about them. They are completely arbitrary, artificial restrictions placed on a completely ‘recyclable’ resource.

  5. Andrew says:

    I understand where you are coming from Phil, and I am 100 percent against caps. But if Time Warner were to find a way to “force” every user, from light to heavy, to pay $90+ a month for internet, im sure they would jump for it. Thankfully though, we have Massa on our side to fight against this, and hopefully soon Time Warner will realize the customer is always right

  6. TW Captive says:

    Why should we pay for all the ads being forced to us? How do we incent Verizon to prioritize Fios in markets where Time Warner has a monopoly? I’d bet they’d get a lot of business.

  7. DrPhil says:

    I just did an online chat with Earthlink……..looks as though they will possibly be implementing caps as well, being that they are using the TW lines…. this SUCKS. TW, just because you have the monopoly in Rochester, don’t think people won’t look elsewhere! It just really sucks that I NEED internet access to work from home, yet there arent any options……

    • Do you have a screen capture? This would be the first time Earthlink admitted there would be caps because their employees were insisting otherwise prior to today.

      If our enterprising readers can get to Earthlink and bring back some captures, this could mean a memo was sent.

  8. DrPhil says:

    Crap…….. I never even thought of my Vonage I have……. that will kill me right there with a cap…….. Bye bye vonage, bye bye RoadRunner!

    A lot of non-technical folks with wireless routers are going to be quite surprised when they see their Internet bill because of their neighbors riding along on their access.

    This might be a good business for me to start up…… haha

  9. DrPhil says:

    Never got a screen capture…….. dang! I know I did an online chat with them a couple weeks ago and no caps were said to be implemented… I thought I had my out from TW…. well, they just said that they were “still in discussions” with TW but being that the caps were goign to be on the TW lines that they use, they expected they would be implementing the caps as well.

  10. DrPhil says:

    I still say, if TW wants to be fair and cap our Internet, and charge us for how much we use……….. why don’t they do the SAME for the TV Channels.

    I seriously only watch about 6 channels if that. Charge me for THOSE CHANNELS only…. not for the 1000′s that I don’t touch!

    I just tried to chat with Earthlink again, and talked to a “Sue J.” According to her, no caps are planned. The last guy I just talked to probably got fired for dropping a hint of caps for them too!

  11. JamesM says:

    Admittedly I don’t know quite know how to quote a reply properly using WordPress … ;-) – in any event, I just wanted to point out that your reasoning is spot on, Phil. And I oppose any form of capping on principle as well.

    If “bandwidth abusers” are the REAL problem, why the need for the “Granny Cap”? Per usual, the answer is likely just: $$$ .

    What average users understands what a gigabyte vs. a megabyte is anyway, and how could they possibly know how much data is being served to them via casual web surfing – what if they get served up a bunch of flash ads?

    Raw network speed to me is a “smokescreen” / “pay no attention to the man behind the curtain” situation to making you “comfortable” with the idea of capping / metering (or for those users who just don’t know better). Of course at some level, it matters little if you can download a large file (could be a video, but not necessarily) in 2 minutes vs. 4 minutes, if it just means you will arrive at whatever cap there is, that much sooner.

    The point being: there is no reason, to my mind, to ever have to “feel good” about any form of capping. TWC wants you to start feeling warm and fuzzy about them. They are completely arbitrary, artificial restrictions placed on a completely ‘recyclable’ resource.
    Sorry, forgot to add great post! Can’t wait to see your next post!

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