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Alert for Texans: Sign Up for Your Road Runner Price Protection Agreement/Contract Now!

Phillip Dampier April 4, 2009 Time Warner Cable No Comments

Road Runner customers in Texas who feel for whatever reason compelled to remain with Time Warner after the company implements their Internet rationing plan need to immediately take steps to secure a price protection agreement or term contract with Time Warner for as long of a period as possible. The reason: Time Warner has announced their contract customers will be exempt from all usage caps for the length of their contract signed prior to the implementation of the usage capped tiers. That window may be as short as a matter of days or weeks, so it is critical to be on a term contract or price protection agreement before the existing unlimited service plan is deleted.

A special alert to all Texans impacted by the Time Warner Internet Rationing Plan

Time Warner has also told several reporters that those on promotional new customer or customer retention discount offers will not be exemp from the usage caps, so you should contact Time Warner about whether you need to convert your promotional or retention offer into a term contract. Contact your local Time Warner customer service center for additional information on how to do this. You may or may not lose your discounted price. Please note this will apply to customers in San Antonio and Austin only.

Beaumont customers who signed up as new customers after the company began its usage cap experiment are already bound to those usage caps. However, pre-existing customers in Beaumont are not, and should inquire about price protection plans or term contracts to preserve their non-capped status.

I am compiling a list of alternative providers for both Austin and San Antonio first, and will then work on Greensboro and Beaumont. If you live in any of these cities, and would like to assist me in compiling this information, either drop me a note in the comment section or use the Contact button to send me a private message with your contact information.

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