For instance, instead of -

“We all love the Internet, and Frontier is committed to offering you all the bandwidth you need and want to take full advantage of the Web! Our basic residential Internet packages offers 5GB usage — that’s the equivalent of 500,000 basic text e-mails, 2,500 Photos, 40,000 Web Pages, over 300 Hours of Online Game Time, 1,250 downloaded songs, or a mixture of the above!”

I would write -

“We all love the Internet, and Frontier is committed to offering you all the bandwidth you need and want to take full advantage of the Web! Our basic residential Internet packages offers 5GB usage — For our customers lucky enough to get 6Mbps service that equals almost 2 hours of download per month. (Thats almost 0.003% of a month!!!)

But wait, it gets even better. For our less served customers at 3Mbps and 1 Mbps you get almost 4 to 12 hours per month, all for the same great price!!! And we promise, We’ll keep you at those rates or below for as long as you live.

Thank you for choosing Frontier.”

* Results Calculated from http://www.dslreports.com/calculator

I spoke with my regional director today. (He’ll pick up the phone and actually try to help, About the only good thing about the company out here.)

All he could say was that they are not implementing the cap at this time. Also, that since there has been so many inquiries, they will be mailing out the new terms with the Sept billing.

They have a gag order and won’t discuss anything without going through PR first. But he is concerned because this was just recently thrown in his lap and agreed that published numbers and actual numbers don’t match.

This isn’t an effort to spy on you.

My personal recommendation is cut ties with any ISP for e-mail, get yourself your own personal domain name for about $7 a year from 1&1 or GoDaddy, and then your e-mail address belongs totally to you no matter what ISP you use. No more address changes.

I use Gmail as my central depository for all of my e-mail these days. Their spam filtering is great, and I actually wash all of my Road Runner and personal domain e-mail through Gmail first. It all sits conveniently online for me to access. If you need help with any of this, drop me a Comment with your e-mail address.

I used to use Eudora (Outlook Express before that). I still use the former for very long term archival of e-mails – I have a government-like stance on e-mail. If it’s not spam or some newsletter, I never delete it. In both reporting and doing some project managing, I have repeatedly found old e-mail to be useful if a question gets raised down the road. Gmail is a bit different because they like labels and not folders, and it takes getting used to the one giant Inbox. But now I don’t care because I just use the Search utility to find things.

BTW, you should be noticing your available storage space in Gmail increasing by small amounts just about every day or week. I think I started with up to 3 gigs of capacity and now it’s just passed 7, even though I am only consuming about 400 megabytes of storage currently.

The only thing I hate about Gmail is the progress bar when you first arrive. I can definitely slow things down, at least using Internet Explorer.

Which reads
Dear Valued Customer,

In the interest of protecting our Frontier customers, as well as securing
the integrity of our Frontier network, beginning Tuesday, August 12, 2008 we will be requiring all customers to identify themselves when sending mail
through our outgoing mail servers. DO THEY NOT ALREADY KNOW THEIR OWN CUSTOMERS? THIS FRONTIER SUCKS MORE THAN A HUNGRY CALF. TIME TO GIVE EM’ THE BOOT. F’N GREEDY CORPORATE HOGS.

To find out if this change will impact you, or any of the computer users in
your home or business, please visit us at:

http://www.frontierhelp.com/smtp

If you’re unable to send mail on or after Tuesday, August 12, 2008, please
click on the link above or contact us at (800) 374-9669, 24 hours a day, 7
days a week.

Sincerely,

The Frontier Support Team

What exactly does: We
will be requiring all customers to identify themselves when sending mail through our outgoing mail servers.??????

How will this effect my gmail account?

What exactly is: securing the integrity of our Frontier network??? I thought it was already secure. Is this an AT&T con job for when the NSA, through an act of congress can illegally snoop?

–Robb

Bye-Bye Frontier….. After 25 years with you, I’m outta here….

http://www.frontieronline.com/5GB/

http://www.frontieronline.com/policies/residential_aup/ (still says 5gb)